Connect SolarWinds Service Desk to Amplitude

Both apps 51SolarWinds Service Desk 39Amplitude 12

• Trigger
  New Asset

  New asset in your inventory.

• Trigger
  New Change

  New change in your service desk.

• Trigger
  New Contract

  New contract was added.

• Trigger
  New Hardware

  New hardware in your inventory.

• Trigger
  New Incident

  Triggers when a new incident is created.

• Trigger
  New Problem

  New problem in your service desk.

• Trigger
  New Purchase Order

  Polling trigger for new purchase orders.

• Trigger
  New Release

  New release in your service desk.

• Trigger
  New Risk

  New risk was detected.

• Trigger
  New User

  New user in your account.

• Action
  Add comment

  Add a comment to an incident/problem/change etc.

• Action
  Add department

  Create a department.

• Action
  Add site

  Create a site.

• Action
  Add time track

  Log time on a record.

• Action
  Create Asset

  Add a new asset to your inventory.

• Action
  Create Change

  Add a new change to your service desk.

• Action
  Create Contract

  Create a new contract.

• Action
  Create Hardware

  Add a new hardware to your inventory.

• Action
  Create Incident

  Add a new incident to your service desk.

• Action
  Create Problem

  Add a new problem to your service desk.

• Action
  Create Release

  Add a new release to your service desk.

• Action
  Create Solution

  Add a new solution to your service desk.

• Action
  Create User

  Add a new user.

• Action
  Delete incident

  Delete an incident.

• Action
  Get Asset

  Returns one asset (other_asset) by id.

• Action
  Get change

  Retrieve one change by id.

• Action
  Get contract

  Returns one contract by id.

• Action
  Get hardware

  Retrieve one hardware asset by id.

• Action
  Get incident

  Retrieve one incident by id.

• Action
  Get problem

  Retrieve one problem by id.

• Action
  Get release

  Retrieve a single release by id.

• Action
  Get user

  Retrieve one user by id.

• Action
  List users

  List users, paginated.

• Action
  Update change

  Update a change.

• Action
  Update hardware

  Update a hardware asset.

• Action
  Update incident

  Update an incident.

• Action
  Update problem

  Update a problem.

• Action
  Update solution

  Update a solution.

• Action
  Update user

  Update a user.

• Action
  Batch upload events

  Sends a batch of events to Amplitude in one call. Use this when you have many events to record at once rather than one at a time.

• Action
  Export event data

  Exports every event Amplitude recorded in a time window, as a zip archive of event data.

• Action
  Get cohort

  Returns one behavioral cohort's details, including its name, size and when it was last recalculated.

• Action
  Get event segmentation

  Counts how often an event happened over a date range, optionally split by a property or filtered to a segment of users.

• Action
  Get funnel analysis

  Runs a funnel over a series of events and returns how many users reached each step and how many dropped off.

• Action
  Get retention analysis

  Shows how many users came back and did something again after a starting event, over a date range.

• Action
  Get user properties

  Looks a user up in Amplitude and returns what Amplitude knows about them, including their Amplitude ID.

• Action
  Group identify

  Sets properties on a group in Amplitude, such as a company or team, so you can analyse behaviour by group.

• Action
  Identify user

  Sets properties on a user in Amplitude without recording an event, so later events are attributed with the new details.

• Action
  List cohorts

  Lists every behavioral cohort in the Amplitude project, with each cohort's name, size and owner.

• Action
  Send event

  Records a single event in Amplitude for a user, with optional event and user properties.

• Action
  Upload cohort

  Creates a cohort in Amplitude from a list of users you supply.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.