Integration
Connect Snitcher and Trengo
When something happens in Snitcher or Trengo, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Snitcher and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Snitcher and Trengo can do together
From Snitcher to Trengo
When New Organisation in Snitcher
then Add internal note to ticket in Trengo
From Trengo to Snitcher
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Snitcher and Trengo
Triggers and actions 5 triggers · 26 actions
- New Organisation
Triggered when a new company is identified visiting your website in the selected Snitcher workspace.
- Organisation Enters Segment
Triggered when a company first appears in the selected Snitcher segment.
- Create Custom Field
Creates a new custom field definition on organisations in a Snitcher workspace.
- Create Tag
Creates a new tag in a Snitcher workspace so it can be applied to organisations.
- Find Contacts
Returns the known contacts at an organisation in Snitcher, looked up by organisation UUID or company domain.
- Find Organisation
Looks up an organisation in a Snitcher workspace by company name and returns the first match.
- Get User Profile
Returns the name, email and id of the Snitcher user the connection belongs to.
- List Custom Fields
Returns all custom field definitions set up on organisations in a Snitcher workspace.
- List Segments
Returns all segments defined in a Snitcher workspace.
- List Sessions
Returns the website visits (sessions) recorded across a Snitcher workspace for a date or date range, with optional segment, URL and referrer filters.
- List Workspaces
Returns the Snitcher workspaces the connected account can access, including each workspace's UUID, name, website and available tags.
- Reveal Contact Email
Uses a Snitcher email-reveal credit to return the email address of a known organisation contact.
- Search Organisations
Searches the organisations in a Snitcher workspace using advanced field filters.
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Snitcher and Trengo, answered
What can start an automation from Snitcher?
Any of Snitcher's 2 triggers in the catalog, including New Organisation and Organisation Enters Segment. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Snitcher?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Snitcher?
Yes. When something happens in Trengo, your agent can act in Snitcher too. This page covers both directions: Trengo's triggers and Snitcher's actions are listed here as well.
Do I have to build a connector for Snitcher or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.