Connect Snitcher to Tidio

Both apps 27Snitcher 13Tidio 14

• Trigger
  New Organisation

  Triggered when a new company is identified visiting your website in the selected Snitcher workspace.

• Trigger
  Organisation Enters Segment

  Triggered when a company first appears in the selected Snitcher segment.

• Action
  Create Custom Field

  Creates a new custom field definition on organisations in a Snitcher workspace.

• Action
  Create Tag

  Creates a new tag in a Snitcher workspace so it can be applied to organisations.

• Action
  Find Contacts

  Returns the known contacts at an organisation in Snitcher, looked up by organisation UUID or company domain.

• Action
  Find Organisation

  Looks up an organisation in a Snitcher workspace by company name and returns the first match.

• Action
  Get User Profile

  Returns the name, email and id of the Snitcher user the connection belongs to.

• Action
  List Custom Fields

  Returns all custom field definitions set up on organisations in a Snitcher workspace.

• Action
  List Segments

  Returns all segments defined in a Snitcher workspace.

• Action
  List Sessions

  Returns the website visits (sessions) recorded across a Snitcher workspace for a date or date range, with optional segment, URL and referrer filters.

• Action
  List Workspaces

  Returns the Snitcher workspaces the connected account can access, including each workspace's UUID, name, website and available tags.

• Action
  Reveal Contact Email

  Uses a Snitcher email-reveal credit to return the email address of a known organisation contact.

• Action
  Search Organisations

  Searches the organisations in a Snitcher workspace using advanced field filters.

• Action
  Add ticket

  Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.

• Action
  Delete contact

  Permanently deletes a Tidio contact. A deleted contact cannot be recovered.

• Action
  Delete ticket

  Permanently deletes a Tidio ticket by its ID.

• Action
  Get contact

  Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.

• Action
  Get ticket

  Returns a single Tidio ticket with its details and full message history.

• Action
  List contact messages

  Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.

• Action
  List contacts

  Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.

• Action
  List departments

  Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.

• Action
  List operators

  Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.

• Action
  List tickets

  Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.

• Action
  Reply to ticket

  Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.

• Action
  Send message on behalf of contact

  Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.

• Action
  Update contact

  Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.

• Action
  Update ticket

  Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.