App

Tidio integrations

Connect Tidio to any other app, or use it from your AI client over MCP. Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.

Connects with an API keytidiochat.com
14 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Tidio?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Tidio with the apps people pair it with most

Pair it

Connect Tidio with another app

What your agent can do with Tidio

Triggers and actions 14 actions

  • Action
    Add ticket

    Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.

  • Action
    Delete contact

    Permanently deletes a Tidio contact. A deleted contact cannot be recovered.

  • Action
    Delete ticket

    Permanently deletes a Tidio ticket by its ID.

  • Action
    Get contact

    Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.

  • Action
    Get ticket

    Returns a single Tidio ticket with its details and full message history.

  • Action
    List contact messages

    Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.

  • Action
    List contacts

    Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.

  • Action
    List departments

    Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.

  • Action
    List operators

    Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.

  • Action
    List tickets

    Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.

  • Action
    Reply to ticket

    Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.

  • Action
    Send message on behalf of contact

    Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.

  • Action
    Update contact

    Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.

  • Action
    Update ticket

    Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.

Reviews

What our customers say

Questions

Tidio, answered

Is there a Tidio MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Tidio. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Tidio actions on demand, or have APIANT build, test and run automations that use Tidio. Nothing to install.

What can your agent do in Tidio?

Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Tidio directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Tidio two ways. Ask it to do something in Tidio once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Tidio API?

No. APIANT connects to the Tidio API for you, with your Tidio API key. Describe what you want in plain language and your agent builds it on the Tidio triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Tidio API documentation and adds it.

Which apps can Tidio connect to?

Any app in the catalog; the list on this page pairs Tidio with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.