Integration
Connect SMSPLANET and Zendesk
When New Contact in Group fires in SMSPLANET, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Add Contact to Group in SMSPLANET. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SMSPLANET and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SMSPLANET and Zendesk can do together
From SMSPLANET to Zendesk
When New Contact in Group in SMSPLANET
then Add Comment to Ticket in Zendesk
From Zendesk to SMSPLANET
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SMSPLANET and Zendesk
Triggers and actions 5 triggers · 41 actions
- New Contact in Group
Triggers when a new contact appears in a chosen contact group.
- New Short Link
Triggers when a new short link is saved on the SMSPLANET account.
- Add Contact to Group
Adds a contact to a group.
- Add Number to Blacklist
Adds a phone number to the blacklist.
- Cancel Scheduled Message
Cancels a scheduled SMS or MMS send.
- Count SMS Parts
Returns how many SMS parts a message will be split into.
- Create Contact
Creates a contact and returns its ID.
- Create Group
Creates a contact group and returns its ID.
- Delete Contact
Deletes a contact.
- Delete Group
Deletes a contact group.
- Delete Short Link
Deletes a short link.
- Find Contacts
Finds contacts by contact ID, phone number or group name.
- Generate Report
Returns a summary report of sends between two dates.
- Get Balance
Returns the prepaid points balance.
- List Groups
Returns the names of all contact groups.
- List Sender Names
Returns the sender names available on the account.
- List Short Links
Returns saved short links with their click counts.
- Remove Contact from Group
Removes a contact from a group.
- Remove Number from Blacklist
Removes a phone number from the blacklist.
- Request Sender Name
Submits a new sender name for approval.
- Send MMS
Sends an MMS with an image and returns the send ID.
- Send SMS
Sends an SMS to a recipient and returns the send ID.
- Shorten Link
Creates a short link for a URL.
- Update Contact
Updates an existing contact.
- Update Group
Updates a contact group.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SMSPLANET and Zendesk, answered
What can start an automation from SMSPLANET?
Any of SMSPLANET's 2 triggers in the catalog, including New Contact in Group and New Short Link. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in SMSPLANET?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to SMSPLANET?
Yes. When something happens in Zendesk, your agent can act in SMSPLANET too. This page covers both directions: Zendesk's triggers and SMSPLANET's actions are listed here as well.
Do I have to build a connector for SMSPLANET or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SMSPLANET and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.