Integration
Connect SmartMatchApp and TOPdesk
When New Client fires in SmartMatchApp, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Create Email Draft in SmartMatchApp. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SmartMatchApp and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SmartMatchApp and TOPdesk can do together
From SmartMatchApp to TOPdesk
When New Client in SmartMatchApp
then Create an Incident in TOPdesk
From TOPdesk to SmartMatchApp
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SmartMatchApp and TOPdesk
Triggers and actions 8 triggers · 31 actions
- New Client
Triggers when a new client is created.
- New Client Note
Triggers when a note is added to a client.
- New Task
Triggers when a new task is created.
- Create Client
Creates a new client in your SmartMatchApp agency and returns its ID.
- Create Client Match
Creates a match between a client and another client and returns the match ID.
- Create Client Note
Adds a note to a client and returns the note ID.
- Create Email Draft
Creates an email draft and returns its ID.
- Create Task
Creates a task and returns its ID.
- Create Task Note
Adds a note to a task and returns the note ID.
- Delete Client
Deletes a client.
- Delete Client Match
Deletes a client match.
- Delete Client Note
Deletes a client note.
- Delete Email Draft
Deletes an email draft.
- Delete Task
Deletes a task.
- Find a Client
Returns clients, newest first, with paging.
- Get Client
Returns a client's type, status, created date and assigned users.
- Get Client Note
Returns one note on a client.
- Get Email Draft
Returns an email draft.
- Get Task
Returns a task with its board, status and folder.
- List Client Matches
Returns a client's matches.
- List Client Notes
Returns a client's notes.
- List Email Drafts
Returns email drafts.
- List Tasks
Returns tasks, optionally filtered by board, status or assignee.
- Update Client
Updates a client's type, status flags or assigned users.
- Update Client Match
Updates a client match's group, priorities, due dates or statuses.
- Update Client Note
Updates a client note's content or date.
- Update Email Draft
Updates an email draft's subject, message or campaign.
- Update Task
Updates a task.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SmartMatchApp
SmartMatchApp to StripeStripe is a payment processing platform for online businesses.
SmartMatchApp to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SmartMatchApp to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SmartMatchApp to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SmartMatchApp to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SmartMatchApp to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
More into TOPdesk
HubSpot to TOPdeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to TOPdeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to TOPdeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to TOPdeskGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to TOPdeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to TOPdeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SmartMatchApp and TOPdesk, answered
What can start an automation from SmartMatchApp?
Any of SmartMatchApp's 3 triggers in the catalog, including New Client, New Client Note and New Task. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in SmartMatchApp?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to SmartMatchApp?
Yes. When something happens in TOPdesk, your agent can act in SmartMatchApp too. This page covers both directions: TOPdesk's triggers and SmartMatchApp's actions are listed here as well.
Do I have to build a connector for SmartMatchApp or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SmartMatchApp and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.