Integration
Connect Skilljar and TOPdesk
When New Course Enrollment fires in Skilljar, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Add User to Domain in Skilljar. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Skilljar and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Skilljar and TOPdesk can do together
From Skilljar to TOPdesk
When New Course Enrollment in Skilljar
then Create an Incident in TOPdesk
From TOPdesk to Skilljar
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Skilljar and TOPdesk
Triggers and actions 7 triggers · 23 actions
- New Course Enrollment
Triggers when a user enrolls in a published course.
- New Domain Enrollment
Triggers when a user signs up on one of your training sites.
- Add User to Domain
Registers a user on a training site domain, creating the user when the email is new.
- Create Course
Creates a course.
- Create Group
Creates a group.
- Enroll User in Course
Enrolls an existing user in a published course.
- Find Users
Finds users registered on your Skilljar training sites by email or name.
- Get Course
Returns a course.
- Get User
Returns a user with their course registration and completion counts.
- Get User Course Progress
Returns a user's progress and certificate in one published course.
- List Course Enrollments
Lists the enrollments in a published course.
- List Courses
Lists the courses in your organization.
- List Domains
Lists your training site domains.
- List Domain Users
Lists the users registered on a training site domain.
- List Groups
Lists the groups in your organization.
- List Published Courses
Lists the courses published on a training site domain.
- List User's Courses
Lists the published courses a user is enrolled in, with their progress in each.
- Remove User from Group
Removes a user from a group.
- Update User
Updates a user's email address or name.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Skilljar and TOPdesk, answered
What can start an automation from Skilljar?
Any of Skilljar's 2 triggers in the catalog, including New Course Enrollment and New Domain Enrollment. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Skilljar?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Skilljar?
Yes. When something happens in TOPdesk, your agent can act in Skilljar too. This page covers both directions: TOPdesk's triggers and Skilljar's actions are listed here as well.
Do I have to build a connector for Skilljar or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Skilljar and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.