Integration
Connect SimplyBook.me and TOPdesk
When Updated Client fires in SimplyBook.me, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Accept Invoice Payment in SimplyBook.me. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SimplyBook.me and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SimplyBook.me and TOPdesk can do together
From SimplyBook.me to TOPdesk
When Updated Client in SimplyBook.me
then Add change in TOPdesk
When Updated Client in SimplyBook.me
then Create an Incident in TOPdesk
From TOPdesk to SimplyBook.me
When New First Line Incident in TOPdesk
then Accept Invoice Payment in SimplyBook.me
When New Incident in TOPdesk
then Create Calendar Note in SimplyBook.me
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SimplyBook.me and TOPdesk
Triggers and actions 6 triggers · 44 actions
Trigger
Updated ClientTriggers when a client is added or any of a client's details (name, email, phone, address, subscription flags) change.
Action
Accept Invoice PaymentMarks an invoice as paid.
Action
Approve BookingApproves a booking waiting for approval.
Action
Block ClientBlocks a client from booking.
Action
Cancel BookingCancels a booking.
Action
Create BookingBooks an appointment for a client with a service and provider at a given time.
Action
Create Booking Changed WebhookSubscribes a URL to SimplyBook.me's booking-changed event, so it is called whenever a booking is edited.
Action
Create Calendar NoteAdds a note to the calendar, optionally blocking that time from bookings.
Action
Create ClientAdds a new client.
Action
Decline BookingDeclines a booking waiting for approval.
Action
Delete Calendar NoteDeletes a calendar note.
Action
Delete ClientDeletes a client.
Action
Find BookingsFinds bookings by status, date, client, service, provider or text.
Action
Find ClientsFinds clients by name, email or phone.
Action
Find InvoicesFinds invoices by client, status, booking or date.
Action
Get Available SlotsReturns the open time slots for a service and provider on a day.
Action
Get BookingReturns one booking by its ID, with its client, service, provider and status.
Action
Get Booking LinksReturns the links for a booking, such as the pages a client uses to view or cancel it.
Action
Get Calendar NoteReturns one calendar note by ID.
Action
Get ClientReturns one client by ID.
Action
Get First Available SlotReturns the first open time slot for a service and provider, starting from a day.
Action
Get InvoiceReturns one invoice by ID, with its lines.
Action
Get ProviderReturns one provider by ID.
Action
Get ServiceReturns one service by ID.
Action
List Booking StatusesReturns the custom booking statuses set up for the company.
Action
List LocationsReturns the company's locations.
Action
List ProvidersReturns the company's providers (staff members or resources).
Action
List Service CategoriesReturns the company's service categories.
Action
List ServicesReturns the company's services.
Action
Set Booking CommentSaves a comment on a booking.
Action
Set Booking StatusApplies one of the company's custom statuses to a booking.
Action
Unblock ClientLets a blocked client book again.
Action
Update BookingChanges a booking's time, service, provider or client.
Action
Update Calendar NoteChanges a calendar note.
Action
Update ClientChanges a client's name, contact details or address.
Trigger
New First Line IncidentTriggers when a new first-line incident is created in TOPdesk.
Trigger
New IncidentTriggers when a new incident is created in TOPdesk.
Trigger
New Major IncidentTriggers when a new major incident is created in TOPdesk.
Trigger
New Second Line IncidentTriggers when a new second-line incident is created in TOPdesk.
Trigger
Updated IncidentTriggers when an incident in TOPdesk is created or updated.
Action
Add changeCreates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
Action
Create an IncidentCreates a new incident in TOPdesk, registered for a known person or an unregistered caller.
Action
Find BranchFinds a TOPdesk branch by its exact name and returns its ID and details.
Action
Find changesFinds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
Action
Find IncidentReturns the TOPdesk incident with the given incident number.
Action
Find Last ActionReturns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
Action
Find PersonFinds a TOPdesk person (caller) by full name or email address and returns their ID and details.
Action
Get changeReturns the full details of a change, looked up by its id or its change number.
Action
Update changeUpdates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
Action
Update IncidentUpdates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SimplyBook.me
SimplyBook.me to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
SimplyBook.me to StripeStripe is a payment processing platform for online businesses.
SimplyBook.me to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SimplyBook.me to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SimplyBook.me to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SimplyBook.me to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
More into TOPdesk
HubSpot to TOPdeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to TOPdeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to TOPdeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to TOPdeskGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to TOPdeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to TOPdeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SimplyBook.me and TOPdesk, answered
What can start an automation from SimplyBook.me?
Any of SimplyBook.me's 1 trigger in the catalog, including Updated Client . Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in SimplyBook.me?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to SimplyBook.me?
Yes. When something happens in TOPdesk, your agent can act in SimplyBook.me too. This page covers both directions: TOPdesk's triggers and SimplyBook.me's actions are listed here as well.
Do I have to build a connector for SimplyBook.me or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SimplyBook.me and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.