Connect ServiceNow to Zoo

Both apps 27ServiceNow 14Zoo 13

• Trigger
  New Attachment Added

  Triggered when a new attachment is added.

• Trigger
  New Comment Added

  Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.

• Trigger
  New Record

  Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.

• Trigger
  New Work Note Added

  Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.

• Trigger
  New Work Notes (Cisco)

  Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.

• Trigger
  Two-way sync new and updated incidents (Cisco)

  A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated tables

  A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.

• Action
  Add Comment to Incident

  Adds a customer-visible comment to an incident (by sys_id) via the incident table.

• Action
  Add File Attachment to Record

  Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.

• Action
  Add Work Note to Incident

  Adds an internal work note to an incident (by sys_id) via the incident table.

• Action
  Create Record

  Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.

• Action
  Delete Record

  Deletes a record by sys_id from the specified ServiceNow table.

• Action
  List Records

  Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.

• Action
  Update Record

  Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.

• Action
  Add project

  Create a draft project for the authenticated user.

• Action
  Convert CAD file

  Starts converting a CAD file from one format to another (for example STEP to STL) and returns the conversion job, including its id and status.

• Action
  Delete project

  Delete one of the authenticated user's projects.

• Action
  Get file center of mass

  Uploads a CAD file and returns the cartesian coordinates of its center of mass in Zoo's coordinate system (+Z up, -Y forward).

• Action
  Get file density

  Calculates the density of the object in a CAD file from the material mass you supply. Files over 25MB are processed asynchronously and return a queued job instead of a density.

• Action
  Get file mass

  Get the mass of a CAD file.

• Action
  Get file surface area

  Gets the surface area of the object in a CAD file. Files larger than 25MB are processed asynchronously and return a queued result with an id.

• Action
  Get file volume

  Get the volume of the object in a CAD file.

• Action
  Get project

  Get one of the connected user's projects by its ID.

• Action
  Get user

  Gets the Zoo user the connected account is signed in as.

• Action
  List factory jobs

  Lists the Factory manufacturing jobs owned by your personal account, including archived jobs. Jobs owned by an organization are not included.

• Action
  List projects

  Lists the connected user's Zoo projects.

• Action
  Update project

  Replaces one of the connected user's projects with a new title, description and KCL source.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.