Integration
Connect ServiceNow to Lakera AI Guardrails
When New Attachment Added fires in ServiceNow, your agent runs Check for Jailbreak Attempt in Lakera AI Guardrails. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ServiceNow and Lakera AI Guardrails to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ServiceNow can start in Lakera AI Guardrails
When New Attachment Added in ServiceNow
then Check for Jailbreak Attempt in Lakera AI Guardrails
When New Comment Added in ServiceNow
then Check for Prompt Injection in Lakera AI Guardrails
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ServiceNow and Lakera AI Guardrails
Triggers and actions 7 triggers · 12 actions
Trigger
New Attachment AddedTriggered when a new attachment is added.
Trigger
New Comment AddedTriggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.
Trigger
New RecordPolls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.
Trigger
New Work Note AddedTriggered when a new work note is added to a record (e.g. incident) in ServiceNow.
Trigger
New Work Notes (Cisco)Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.
Trigger
Two-way sync new and updated incidents (Cisco)A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated tablesA trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.
Action
Add Comment to IncidentAdds a customer-visible comment to an incident (by sys_id) via the incident table.
Action
Add File Attachment to RecordAttaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.
Action
Add Work Note to IncidentAdds an internal work note to an incident (by sys_id) via the incident table.
Action
Create RecordCreates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.
Action
Delete RecordDeletes a record by sys_id from the specified ServiceNow table.
Action
List RecordsLists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.
Action
Update RecordUpdates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.
Action
Check for Jailbreak AttemptScreens a piece of text with Lakera AI Guardrails and returns whether it was flagged as a jailbreak or prompt attack, with the per-detector breakdown.
Action
Check for Prompt InjectionScreens a piece of text with Lakera AI Guardrails and returns whether it was flagged, with a per-detector breakdown so prompt injection detections can be checked.
Action
Detect PIIScreens text with AI Guardrails and returns any personal information (PII) found, with its type and location in the text.
Action
Detect ToxicityScreens text for toxic, hateful, violent, sexual or profane content using your AI Guardrails project policy and returns whether it was flagged.
Action
Screen ContentScreens an LLM conversation (and optionally tool definitions) against your AI Guardrails project policy and returns whether it was flagged, with optional per-detector breakdown and match locations.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from ServiceNow
ServiceNow to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
ServiceNow to StripeStripe is a payment processing platform for online businesses.
ServiceNow to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
ServiceNow to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
ServiceNow to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
ServiceNow to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
More into Lakera AI Guardrails
HubSpot to Lakera AI GuardrailsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Lakera AI GuardrailsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Lakera AI GuardrailsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Lakera AI GuardrailsGoogle Sheets
Gmail to Lakera AI GuardrailsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Lakera AI GuardrailsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
ServiceNow and Lakera AI Guardrails, answered
What can start an automation from ServiceNow?
Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lakera AI Guardrails when something happens in ServiceNow?
Any of Lakera AI Guardrails's 5 actions, including Check for Jailbreak Attempt, Check for Prompt Injection, Detect PII and Detect Toxicity. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lakera AI Guardrails to ServiceNow?
Lakera AI Guardrails has no triggers in the catalog today, so automations start in ServiceNow. If you need the other direction, ask: your agent reads Lakera AI Guardrails's API documentation and adds it.
Do I have to build a connector for ServiceNow or Lakera AI Guardrails?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ServiceNow and Lakera AI Guardrails without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.