Integration
Connect Senta and TOPdesk
When Job Completed fires in Senta, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Create a New Client in Senta. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Senta and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Senta and TOPdesk can do together
From Senta to TOPdesk
When Job Completed in Senta
then Create an Incident in TOPdesk
From TOPdesk to Senta
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Senta and TOPdesk
Triggers and actions 11 triggers · 13 actions
- Job Becomes Overdue
Triggers when a job in Senta becomes overdue, optionally only for one client or one job template.
- Job Becomes Ready
Triggers when a job in Senta becomes ready, optionally only for one client or job template.
- Job Cancelled
Triggers when a job in Senta is cancelled, optionally limited to one client or job template.
- Job Completed
Triggers when a job in Senta is completed, optionally only for one client or job template.
- Job Created
Triggers when a new job is created in Senta, optionally only for a specific client or job template.
- Job Updated
Triggers when a job is updated in Senta, firing once for each change to a job's details.
- Create a New Client
Creates a new client company in your Senta practice and returns its id.
- Create a New Note
Creates a note on a Senta client company, optionally linked to one of its jobs, and returns the new note.
- Delete client
Deletes a client from your Senta practice by its ID.
- Find a Client
Returns the Senta clients whose details match the keywords you search for, with each client's id and name.
- Get client
Returns one client company by its ID, including the fields your practice has customised and the client's contacts.
- List jobs
Returns the jobs in your Senta practice, optionally narrowed to one client, one job template or one job status.
- Update a Client
Updates an existing client company in Senta, changing only the details you fill in and adding or updating its contacts. Returns the client's full record after the update.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Senta
Senta to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Senta to StripeStripe is a payment processing platform for online businesses.
Senta to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Senta to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Senta to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Senta to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
More into TOPdesk
HubSpot to TOPdeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to TOPdeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Google Sheets to TOPdeskGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to TOPdeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to TOPdeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Senta and TOPdesk, answered
What can start an automation from Senta?
Any of Senta's 6 triggers in the catalog, including Job Completed, Job Created, Job Updated and Job Becomes Overdue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Senta?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Senta?
Yes. When something happens in TOPdesk, your agent can act in Senta too. This page covers both directions: TOPdesk's triggers and Senta's actions are listed here as well.
Do I have to build a connector for Senta or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Senta and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.