Integration

Connect SendGrid to PagerDuty

When something happens in SendGrid, your agent does the next thing in PagerDuty. Describe it in plain language and the automation is built, tested on every branch and kept running.

SendGrid4 triggersSendGrid10 actionsPagerDuty2 triggersPagerDuty26 actions

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What do you want SendGrid and PagerDuty to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with SendGrid and PagerDuty

Triggers and actions 6 triggers · 36 actions

Trigger
New bounce
Polls the v3 Suppression Bounces API for bounced email addresses. Emits one record per bounce.
Trigger
New global suppression
Polls the v3 Suppressions API for globally-suppressed (unsubscribed) email addresses. Emits one record per suppressed email.
Trigger
New or updated recipient
Triggered when a recipient is created or updated.
Trigger
New suppressed email
Triggered when a new email is suppressed.
Action
Add to suppression group
Add a recipient's email to a SendGrid suppression group (unsubscribe group). POST /v3/asm/groups/{group_id}/suppressions.
Action
Create custom field
Creates a new custom field.
Action
Create list
Creates a new marketing contact list via the v3 Marketing Lists API.
Action
Create or update contact
Adds or updates a marketing contact (upsert by email) via the v3 Marketing Contacts API. Optionally assigns to lists.
Action
Create or update recipient
Creates a new recipient if the email does not exist, otherwise updates the existing recipient.
Action
Delete contacts
Deletes one or more marketing contacts by their contact IDs via the v3 Marketing Contacts API.
Action
Get contact by email
Looks up a marketing contact by email address via the v3 Marketing Contacts search-by-emails endpoint.
Action
Remove from suppression group
Remove a recipient's email from a SendGrid suppression group (unsubscribe group). DELETE /v3/asm/groups/{group_id}/suppressions/{email}. Returns 204 No Content on success.
Action
Send an email
Sends an email via the v3 Mail Send API to a single recipient with subject and plain-text or HTML body.
Action
Send an email using template
Sends an email via the v3 Mail Send API using a dynamic template ID. Dynamic template data is passed as a JSON object.
Trigger
List Maintenance Windows
Gets a list of maintenance windows (GET /maintenance_windows).
Trigger
New Incidents
Polls for new incidents in PagerDuty (GET /incidents, newest first).
Action
Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
Action
Add Team Member
Add a user to a team with a given role.
Action
Create Incident
Creates an incident in PagerDuty (POST /incidents).
Action
Create Note on Incident
Creates a note on a given incident.
Action
Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation Policy
Retrieve a single escalation policy by its ID.
Action
Get Incident
Retrieve a single PagerDuty incident by id.
Action
Get Schedule
Retrieve a single on-call schedule by its ID.
Action
Get Service
Retrieve a single PagerDuty service by id.
Action
Get Team
Retrieve a single team by its ID.
Action
Get User Information
Gets a user's information based on provided ID.
Action
List Escalation Policies
List PagerDuty escalation policies (GET /escalation_policies).
Action
List Incident Notes
List all notes attached to an incident.
Action
List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
Action
List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
Action
List Schedule Overrides
List overrides on a schedule within a required since/until time window.
Action
List Schedules
List PagerDuty on-call schedules (GET /schedules).
Action
List Services
List PagerDuty services (GET /services).
Action
List Teams
List all teams in the account.
Action
List Users
List PagerDuty users (GET /users).
Action
Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
Action
Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance Window
Updates a maintenance window.

Each app on its own

The other way round: PagerDuty to SendGrid