Integration

Connect Sender to Freshdesk

When something happens in Sender, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Sender4 triggersSender10 actionsFreshdesk3 triggersFreshdesk21 actions

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What do you want Sender and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Sender and Freshdesk

Triggers and actions 7 triggers · 31 actions

Trigger
New Group
Triggers when a new group is created.
Trigger
New Subscriber
Triggers when a new subscriber is added.
Trigger
New Unsubscriber From Group
Triggers when a subscriber is removed from a group.
Trigger
Updated Subscriber
Triggers when a subscriber is updated.
Action
Add group
Create a new subscriber group. Endpoint: POST /v2/groups
Action
Add Subscriber to Group
Adds a subscriber to a group.
Action
Add / Update Subscriber
Adds a new subscriber. If subscriber with the same email exists, updates the subscriber's data.
Action
Create Campaign
Creates a draft campaign
Action
Get campaign
Retrieve details of a single campaign by campaign id. Endpoint: GET /v2/campaigns/{campaign_id}
Action
Get subscriber
Retrieve a single subscriber's data by email or subscriber id. Endpoint: GET /v2/subscribers/{subscriber_id}
Action
List groups
List all subscriber groups on the account. Endpoint: GET /v2/groups
Action
List subscribers
List all subscribers on the account, paginated. Endpoint: GET /v2/subscribers
Action
Remove Subscriber From Group
Removes a subscriber from a group.
Action
Unsubscribe Email
Unsubscribes an email address.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to Sender