Connect SegMetrics to Hippo

Both apps 28SegMetrics 15Hippo 13

• Trigger
  New Contact in Report

  Triggers when a new contact appears in a SegMetrics report (leads, revenue, ads or subscriptions).

• Action
  Add or Update a Contact

  Adds a contact to a SegMetrics integration, or updates it when the contact ID or email already exists.

• Action
  Add or Update an Order

  Adds a purchase (invoice) to a contact in a SegMetrics integration, or updates it when the invoice ID already exists.

• Action
  Add or Update Product

  Adds a product to a SegMetrics integration, or updates it when the product ID already exists.

• Action
  Add or Update Subscription

  Adds a subscription to a contact in a SegMetrics integration, or updates it when the subscription ID already exists.

• Action
  Add Tag to Contact

  Adds one or more tags, by name, to a contact in a SegMetrics integration.

• Action
  Delete Contact

  Permanently deletes a contact, by contact ID or email, from a SegMetrics integration.

• Action
  Delete Order

  Permanently deletes an order (invoice) from a SegMetrics integration.

• Action
  Delete Subscription

  Permanently deletes a subscription from a SegMetrics integration.

• Action
  Get Contact

  Returns one SegMetrics contact and, optionally, their tags, orders and web events, looked up by email or contact ID.

• Action
  Get Report Data

  Returns the KPIs, graph series and table rows of a SegMetrics report (leads, revenue, ads or subscriptions) for a date range.

• Action
  List Report Contacts

  Returns one page of the contacts (with their customer journey) in a SegMetrics report for a date range.

• Action
  Record Ad Performance

  Records one day of performance (spend, clicks, impressions) for an ad in SegMetrics.

• Action
  Remove Tag From Contact

  Removes one or more tags, by name, from a contact in a SegMetrics integration.

• Action
  Run Report Query

  Runs an ad-hoc SegMetrics report query (type, dimensions, metrics, date range) and returns its fields, rows and totals.

• Action
  Add custom event

  Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

• Action
  Create Conversation

  Creates a new conversation in the system

• Action
  Create or Update User

  Create a new user or update an existing one

• Action
  Create Summary of Ticket History

  Creates a summary of all notes and comments added in the ticket

• Action
  Create Ticket

  Creates a new ticket in the system

• Action
  Get ticket

  Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

• Action
  List conversations

  Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

• Action
  List messages

  Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

• Action
  Send Broadcast to Users

  Sends broadcast messages through hippo

• Action
  Send Message

  Sends a message in an existing chat

• Action
  Update Due Date of Ticket

  Updates due date of an existing ticket

• Action
  Update Ticket Priority

  Updates the priority of a ticket

• Action
  Update Ticket Status

  Update status of a ticket

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.