Integration
Connect Saasu and Zendesk
When New Contact fires in Saasu, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Create Contact in Saasu. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Saasu and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Saasu and Zendesk can do together
From Saasu to Zendesk
When New Contact in Saasu
then Add Comment to Ticket in Zendesk
From Zendesk to Saasu
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Saasu and Zendesk
Triggers and actions 4 triggers · 39 actions
- New Contact
Triggers when a new contact is added to your Saasu file.
- Add activity
Creates an activity (task, call, meeting, note) in your Saasu file, optionally attached to a contact or transaction.
- Add company
Creates a company record in Saasu.
- Add item
Creates an inventory or combo item in Saasu.
- Add journal
Creates a manual journal entry with debit and credit lines in a Saasu file.
- Create Contact
Creates a new contact (person) in your Saasu file and returns its id.
- Create Item Invoice
Creates an item-layout invoice, quote or order in Saasu with inventory item line items.
- Create Service Invoice
Creates a service-layout sale or purchase invoice in Saasu, with line items described by account and amount.
- Delete contact
Deletes a contact from your Saasu file.
- Delete invoice
Deletes a sale or purchase invoice from the Saasu file.
- Delete item
Deletes an inventory item from the Saasu file.
- Email invoice
Emails a Saasu invoice to the email address you specify.
- Find accounts
Returns the accounts in your Saasu chart of accounts, filtered by type, status, bank-account flag or header account.
- Find companies
Returns the companies in your Saasu file whose name matches, optionally limited to a last-modified date range.
- Find Contact
Finds Saasu contacts matching an email, name, company or other criteria and returns the matching contacts.
- Find items
Returns the inventory and combo items whose code or description matches the search text.
- Get contact
Returns a single Saasu contact by its ID.
- Get invoice
Returns a single Saasu invoice (sale or purchase) by its ID, including line items and totals.
- Get journal
Returns a single journal transaction, including its date, reference, summary and journal line items.
- Update contact
Updates an existing contact in Saasu, such as their name, email, phone numbers, addresses and customer/supplier flags.
- Update invoice
Updates an existing Saasu sale or purchase invoice, replacing its details and line items.
- Update item
Updates an existing inventory or combo item in Saasu, such as its code, description, prices, accounts and tax codes.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Saasu and Zendesk, answered
What can start an automation from Saasu?
Any of Saasu's 1 trigger in the catalog, including New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Saasu?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Saasu?
Yes. When something happens in Zendesk, your agent can act in Saasu too. This page covers both directions: Zendesk's triggers and Saasu's actions are listed here as well.
Do I have to build a connector for Saasu or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Saasu and Zendesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.