Integration
Connect Returnless and Trengo
When Request Created fires in Returnless, your agent runs Add internal note to ticket in Trengo, or New Internal Note in Trengo to Add note in Returnless. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Returnless and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Returnless and Trengo can do together
From Returnless to Trengo
When Request Created in Returnless
then Add internal note to ticket in Trengo
From Trengo to Returnless
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Returnless and Trengo
Triggers and actions 5 triggers ยท 31 actions
- Request Created
Triggers when a customer creates a new return request that needs approval.
- Return Created
Triggers when a new return is created, including a request once it is approved.
- Add note
Adds an internal note to a return or return request.
- Add Request
Creates a return request in Returnless for items from an existing sales order.
- Approve a Request
Approves a return request in Returnless so the customer can send the items back.
- Approve a Request Without Shipment
Approves a pending return request without a return shipment, so the customer keeps the items.
- Find customers
Returns the customers in your Returnless account that match an email address.
- Find products
Returns the products in your Returnless account that match a SKU.
- Find Requests
Finds a Request in your Returnless account.
- Find Returns
Finds returns (return orders) in Returnless by return number.
- Find sales orders
Finds sales orders in Returnless by order number.
- Get customer
Returns a single Returnless customer by its id.
- Get Request (By Request ID)
Returns a single return request (return order) from Returnless by its ID.
- Get Return (By Return ID)
Returns a single return in Returnless, with all of its details, by its return ID.
- Get sales order
Returns a single sales order by its ID, including its customer, address and order details.
- List return reasons
Returns the return reasons configured in your Returnless account.
- Reject Request
Rejects a pending return request in Returnless.
- Update return
Changes the status of a return, such as Checked, Approved or Resolved.
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Returnless and Trengo, answered
What can start an automation from Returnless?
Any of Returnless's 2 triggers in the catalog, including Request Created and Return Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Returnless?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Returnless?
Yes. When something happens in Trengo, your agent can act in Returnless too. This page covers both directions: Trengo's triggers and Returnless's actions are listed here as well.
Do I have to build a connector for Returnless or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.