Integration
Connect Request Tracker (RT) to GeoApi
When Ticket Created fires in Request Tracker (RT), your agent runs Find associated or delegated communes in GeoApi. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and GeoApi to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in GeoApi
When Ticket Created in Request Tracker (RT)
then Find associated or delegated communes in GeoApi
When Ticket Status Changed in Request Tracker (RT)
then Find departments in GeoApi
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and GeoApi
Triggers and actions 3 triggers · 30 actions
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
Action
Find associated or delegated communesSearch associated and delegated communes by name or code.
Action
Find departmentsSearch French departments by name or code.
Action
Find regionsSearch French regions by name or code.
Action
Get associated or delegated communeRetrieve details for a single associated or delegated commune by its code.
Action
Get communeRetrieve details for a single commune by its INSEE code, including population, area, and centre coordinates.
Action
Get departmentRetrieve details for a single department by its code, including its parent region.
Action
Get EPCIRetrieve details for a single EPCI by its code.
Action
Get regionRetrieve details for a single region by its code.
Action
List communes in a departmentList all communes belonging to a given department.
Action
List communes in an EPCIList all communes belonging to a given EPCI (intercommunal grouping).
Action
List departments in a regionList all departments belonging to a given region.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and GeoApi, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GeoApi when something happens in Request Tracker (RT)?
Any of GeoApi's 11 actions, including Find associated or delegated communes, Find departments, Find regions and Get associated or delegated commune. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GeoApi to Request Tracker (RT)?
GeoApi has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads GeoApi's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or GeoApi?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.