Connect RampedUp and Zendesk

Both apps 34RampedUp 13Zendesk 21

• Trigger
  New Alert

  Triggers when RampedUp publishes a new company or contact alert, such as a new hire, funding round, acquisition or expansion, optionally limited to the alert types, companies and locations you choose.

• Action
  Append Contact

  Looks up one person in RampedUp's contact database from an email, LinkedIn URL, or name and company, and returns their job title, professional email, phone and company details. Uses RampedUp credits.

• Action
  Find Contact by LinkedIn URL (Any Match)

  Finds a contact by LinkedIn profile URL and returns them if they have ANY of the contact details you ask for (personal email, professional email, mobile or phone), rather than all of them. Uses a credit when a match is found.

• Action
  Get Account Status

  Returns your RampedUp account's plan dates, credit limits and credits used, so an automation can check its remaining balance before appending.

• Action
  Get Alert by ID

  Returns the full details of one RampedUp alert, such as the new hire, funding round, investors or acquisition, by the alert ID from the New Alert trigger.

• Action
  Get Companies by IDs

  Returns the full RampedUp profiles of several companies at once, by their RampedUp company IDs from Search Companies.

• Action
  Get Company by ID

  Returns the full RampedUp profile of one company, including size, revenue, industry, address and technologies, by its RampedUp company ID from Search Companies.

• Action
  Get Contact by ID

  Returns the full, unmasked details of one RampedUp contact, including email and phone, by its RampedUp contact ID from Search Contacts. Uses a credit.

• Action
  Get Contacts by IDs

  Returns the full, unmasked details of several RampedUp contacts at once, by their RampedUp contact IDs from Search Contacts. Uses a credit per contact.

• Action
  Get Corporate Family

  Returns a company's corporate family from RampedUp: its parent, subsidiaries and, optionally, affiliates.

• Action
  Search Alerts

  Searches RampedUp's company and contact alerts, such as new hires, funding, acquisitions and expansions, by date, type, company and location. Searching uses no credits; use Get Alert by ID for full details.

• Action
  Search Companies

  Searches RampedUp's company database by name, industry, size, revenue, location and technology, and returns matching companies. Searching uses no credits; use Get Company by ID for a full profile.

• Action
  Search Contacts

  Searches RampedUp's contact database by title, level, company, location and other filters, and returns matching contacts. Emails and phone numbers come back masked; append a contact to get its full details. Searching uses no credits.

• Trigger
  New Messaging Conversation

  Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.

• Trigger
  New Ticket

  Polling trigger that fires when a new ticket is created.

• Trigger
  New User

  Polling trigger that fires when a new user is created.

• Action
  Add Comment to Ticket

  Adds a public or private comment to an existing ticket.

• Action
  Create Organization

  Creates a new organization.

• Action
  Create Ticket

  Creates a new ticket in Zendesk.

• Action
  Create User

  Creates a new user (end-user or agent).

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Delete User

  Soft-deletes a user by ID.

• Action
  Get Messaging User ID

  Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.

• Action
  Get Organization

  Retrieves a single organization by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  Get User

  Retrieves a single user by ID.

• Action
  List Organizations

  Lists organizations in the account.

• Action
  List Ticket Comments

  Lists all comments on a ticket.

• Action
  List Tickets

  Lists tickets in the account.

• Action
  Search

  Runs a Zendesk search query across tickets, users, and organizations.

• Action
  Search Users

  Searches users by query (name, email, etc.).

• Action
  Update Organization

  Updates an existing organization by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Action
  Update User

  Updates an existing user by ID.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.