Connect Peerdom to Freshdesk

Both apps 53Peerdom 29Freshdesk 24

• Trigger
  New Group

  Triggered when a new circle is created

• Trigger
  New Map

  Triggers when a new map is created.

• Trigger
  New Peer

  Triggers when a new peer is created.

• Trigger
  New Project

  Triggers when a new project is created.

• Trigger
  New Role

  Triggers when a new role is created.

• Action
  Add Goal

  Create a goal on a role or circle. POST /goals

• Action
  Assign Role to Peer

  Assigns an existing role to a peer in Peerdom.

• Action
  Create Group

  Creates a new group in Peerdom.

• Action
  Create Peer

  Creates a new peer in Peerdom.

• Action
  Create Role

  Creates a new role in Peerdom.

• Action
  Delete Group

  Delete a group by id. DELETE /groups/{id}

• Action
  Delete Peer

  Delete a peer by id. DELETE /peers/{id}

• Action
  Delete Role

  Delete a role by id from a live or draft map. DELETE /roles/{id}

• Action
  Get Group

  Get a single group by id. GET /groups/{id}

• Action
  Get Peer

  Get a single peer by id. GET /peers/{id}

• Action
  Get Peer by E-Mail

  Get Peer by a Given E-Mail.

• Action
  Get Project

  Get a single project by id. GET /projects/{id}

• Action
  Get Role

  Get a single role by id from a live or draft map. GET /roles/{id}

• Action
  List Groups

  List all groups. GET /groups

• Action
  List Maps

  List all maps in the tenant. GET /maps

• Action
  List Peers

  List all peers in the tenant. GET /peers

• Action
  List Projects

  List all projects. GET /projects

• Action
  List Roles

  List all roles. GET /roles

• Action
  Unassign Peer From Role

  Unassign peer from a given role.

• Action
  Update Goal

  Update a goal by id. PATCH /goals/{id}

• Action
  Update Group

  Updates an existing group (circle, bubble, pod, etc.) in Peerdom.

• Action
  Update Peer

  Updates an existing peer in Peerdom.

• Action
  Update Project

  Update a project by id. PATCH /projects/{id}

• Action
  Update Role

  Updates an existing role in Peerdom.

• Trigger
  New Company

  Triggers when a new company is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Ticket

  Triggers when a new ticket is created.

• Action
  Add Note to Ticket

  Adds a private or public note to a ticket.

• Action
  Create Company

  Creates a new company.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Ticket

  Creates a new ticket in Freshdesk.

• Action
  Delete Contact

  Deletes a contact by ID.

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Get Agent

  Retrieves an agent by ID.

• Action
  Get Company

  Retrieves a company by ID.

• Action
  Get Contact

  Retrieves a contact by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists all agents.

• Action
  List Companies

  Lists companies.

• Action
  List Contacts

  Lists contacts.

• Action
  List Ticket Conversations

  Lists all conversations (replies and notes) on a ticket.

• Action
  List Tickets

  Lists tickets, most recently updated first.

• Action
  Reply to Ticket

  Adds a public reply to a ticket conversation.

• Action
  Search Contacts

  Searches contacts using a Freshdesk query string.

• Action
  Search Tickets

  Searches tickets using a Freshdesk query string.

• Action
  Update Company

  Updates a company by ID.

• Action
  Update Contact

  Updates a contact by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.