Integration
Connect PassEngine to SupportBee
When New Client fires in PassEngine, your agent runs Create Ticket in SupportBee. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want PassEngine and SupportBee to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What PassEngine can start in SupportBee
When New Client in PassEngine
then Create Ticket in SupportBee
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with PassEngine and SupportBee
Triggers and actions 4 triggers · 23 actions
- New Client
Triggers when a new client is created.
- New Pass
Triggers when a new pass is created in PassEngine.
- Pass Scanned
Triggers each time a pass is successfully scanned, with the pass code, scan result, location and the operator who scanned it.
- Pass Status Changed
Triggers when a pass status changes (active, used, expired, revoked).
- Activate Pass
Reactivates a pass, setting its status back to active and notifying wallet apps.
- Create Client
Creates a client (customer) in PassEngine with a name and optional email, phone and internal notes.
- Create Pass
Creates a new single-use or multi-use pass, optionally attached to a client and emailed to a recipient. Returns the new pass with its code and public link.
- Get client
Returns a single client (customer) by ID, including their name, email, phone and notes.
- Get pass
Returns a pass by its ID, including its custom fields, attached client, recent email deliveries and public URL.
- List clients
Returns the clients in your PassEngine account, optionally filtered by name, email or phone.
- List passes
Returns the passes in your PassEngine account, optionally filtered by name/code text or status.
- Revoke Pass
Revokes a pass so it can no longer be scanned, and notifies wallet apps of the change.
- Scan Pass
Scans (redeems) a pass by its code, validating its status, validity dates and usage limits, and records the scan. Returns whether the scan succeeded and, if not, why.
- Send pass email
Emails an existing pass to a recipient. Returns the queued email delivery with its status.
- Update Pass
Updates an existing pass's label, note, status, scan limit, validity dates or custom fields. Changing the status notifies subscribers that the pass status changed.
- Add comment
Adds a private (agent-only) comment to a SupportBee ticket.
- Add reply
Posts a reply to a SupportBee ticket. Admin users can reply on behalf of another agent.
- Archive ticket
Archives an unarchived SupportBee ticket.
- Create Ticket
Creates a New Ticket in your SupportBee account.
- Delete ticket
Permanently deletes a trashed SupportBee ticket. Only admins can delete tickets, and the ticket must be in the trash first.
- Find tickets by query
Returns up to 15 tickets, most recent activity first, that match the search keywords.
- Get ticket
Retrieves a single SupportBee ticket by its id.
- List comments
Lists all the comments on a SupportBee ticket.
- List replies
Lists all replies on a SupportBee ticket.
- List tickets
Returns the tickets in your SupportBee desk, most recently active first, optionally narrowed by status, assignee, label, requester or activity date.
- Trash ticket
Moves a ticket to the trash. A trashed ticket can then be deleted permanently with Delete ticket.
- Update ticket assignment
Assigns a SupportBee ticket to an agent. If the ticket is already assigned to a team, the agent must be a member of that team.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
PassEngine and SupportBee, answered
What can start an automation from PassEngine?
Any of PassEngine's 4 triggers in the catalog, including New Client, New Pass, Pass Status Changed and Pass Scanned. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SupportBee when something happens in PassEngine?
Any of SupportBee's 12 actions, including Create Ticket, Update ticket assignment, Add comment and Add reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SupportBee to PassEngine?
SupportBee has no triggers in the catalog today, so automations start in PassEngine. If you need the other direction, ask: your agent reads SupportBee's API documentation and adds it.
Do I have to build a connector for PassEngine or SupportBee?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use PassEngine and SupportBee without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.