App

Connect SupportBee to any app

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

Connects with an API keysupportbee.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with SupportBee?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect SupportBee with another app

What your agent can do with SupportBee

Triggers and actions 12 actions

  • Action
    Add comment

    Adds a private (agent-only) comment to a SupportBee ticket.

  • Action
    Add reply

    Posts a reply to a SupportBee ticket. Admin users can reply on behalf of another agent.

  • Action
    Archive ticket

    Archives an unarchived SupportBee ticket.

  • Action
    Create Ticket

    Creates a New Ticket in your SupportBee account.

  • Action
    Delete ticket

    Permanently deletes a trashed SupportBee ticket. Only admins can delete tickets, and the ticket must be in the trash first.

  • Action
    Find tickets by query

    Returns up to 15 tickets, most recent activity first, that match the search keywords.

  • Action
    Get ticket

    Retrieves a single SupportBee ticket by its id.

  • Action
    List comments

    Lists all the comments on a SupportBee ticket.

  • Action
    List replies

    Lists all replies on a SupportBee ticket.

  • Action
    List tickets

    Returns the tickets in your SupportBee desk, most recently active first, optionally narrowed by status, assignee, label, requester or activity date.

  • Action
    Trash ticket

    Moves a ticket to the trash. A trashed ticket can then be deleted permanently with Delete ticket.

  • Action
    Update ticket assignment

    Assigns a SupportBee ticket to an agent. If the ticket is already assigned to a team, the agent must be a member of that team.

Reviews

What our customers say

Questions

SupportBee, answered

What can your agent do in SupportBee?

Any of SupportBee's 12 actions, including Create Ticket, Update ticket assignment, Add comment and Add reply. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can SupportBee connect to?

Any app in the catalog; the list on this page pairs SupportBee with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.