Connect PassEngine to Hippo

Both apps 28PassEngine 15Hippo 13

• Trigger
  New Client

  Triggers when a new client is created.

• Trigger
  New Pass

  Triggers when a new pass is created in PassEngine.

• Trigger
  Pass Scanned

  Triggers each time a pass is successfully scanned, with the pass code, scan result, location and the operator who scanned it.

• Trigger
  Pass Status Changed

  Triggers when a pass status changes (active, used, expired, revoked).

• Action
  Activate Pass

  Reactivates a pass, setting its status back to active and notifying wallet apps.

• Action
  Create Client

  Creates a client (customer) in PassEngine with a name and optional email, phone and internal notes.

• Action
  Create Pass

  Creates a new single-use or multi-use pass, optionally attached to a client and emailed to a recipient. Returns the new pass with its code and public link.

• Action
  Get client

  Returns a single client (customer) by ID, including their name, email, phone and notes.

• Action
  Get pass

  Returns a pass by its ID, including its custom fields, attached client, recent email deliveries and public URL.

• Action
  List clients

  Returns the clients in your PassEngine account, optionally filtered by name, email or phone.

• Action
  List passes

  Returns the passes in your PassEngine account, optionally filtered by name/code text or status.

• Action
  Revoke Pass

  Revokes a pass so it can no longer be scanned, and notifies wallet apps of the change.

• Action
  Scan Pass

  Scans (redeems) a pass by its code, validating its status, validity dates and usage limits, and records the scan. Returns whether the scan succeeded and, if not, why.

• Action
  Send pass email

  Emails an existing pass to a recipient. Returns the queued email delivery with its status.

• Action
  Update Pass

  Updates an existing pass's label, note, status, scan limit, validity dates or custom fields. Changing the status notifies subscribers that the pass status changed.

• Action
  Add custom event

  Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

• Action
  Create Conversation

  Creates a new conversation in the system

• Action
  Create or Update User

  Create a new user or update an existing one

• Action
  Create Summary of Ticket History

  Creates a summary of all notes and comments added in the ticket

• Action
  Create Ticket

  Creates a new ticket in the system

• Action
  Get ticket

  Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

• Action
  List conversations

  Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

• Action
  List messages

  Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

• Action
  Send Broadcast to Users

  Sends broadcast messages through hippo

• Action
  Send Message

  Sends a message in an existing chat

• Action
  Update Due Date of Ticket

  Updates due date of an existing ticket

• Action
  Update Ticket Priority

  Updates the priority of a ticket

• Action
  Update Ticket Status

  Update status of a ticket

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.