Integration
Connect PagerDuty and VirtualPBX
When New Incidents fires in PagerDuty, your agent runs Create Blocklist in VirtualPBX, or New Call Recording in VirtualPBX to Create Note on Incident in PagerDuty. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want PagerDuty and VirtualPBX to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What PagerDuty and VirtualPBX can do together
From PagerDuty to VirtualPBX
When New Incidents in PagerDuty
then Create Blocklist in VirtualPBX
From VirtualPBX to PagerDuty
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with PagerDuty and VirtualPBX
Triggers and actions 3 triggers · 43 actions
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
- New Call Recording
Triggers when a new call recording is stored on the account.
- Create Blocklist
Creates a caller blocklist, optionally with an initial set of blocked numbers.
- Delete Blocklist
Deletes a caller blocklist.
- Delete Call Recording
Deletes a call recording's record (and its audio when stored with it).
- Get Active Call
Returns details of one active call, such as its direction, destination and whether it was answered.
- Get Blocklist
Returns one caller blocklist and the numbers on it.
- Get Call Recording
Returns one call recording's details: caller, callee, direction and duration.
- Get Device
Returns one device's configuration, including its name, type and whether it is enabled.
- Hang Up Call
Hangs up an active call.
- List Blocklists
Returns the caller blocklists on the account.
- List Call Recordings
Returns call recordings stored on the account, newest first, with caller, callee and duration.
- List Device Active Calls
Returns the calls currently active on one device.
- List Device Registrations
Returns which devices on the account are currently registered; empty when none are.
- List Devices
Returns every device (phones, softphones, fax machines) on the VirtualPBX account.
- List User Active Calls
Returns the calls currently active for one user.
- Transfer Call
Transfers an active call to an extension or phone number, blind or attended.
- Update Blocklist
Updates a blocklist; the numbers given replace the list's current numbers.
- Update Device
Updates a device's name or enabled state, and can ask the phone to reboot to pick up the change.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from PagerDuty
PagerDuty to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
PagerDuty to StripeStripe is a payment processing platform for online businesses.
PagerDuty to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
PagerDuty to PipedrivePipedrive is a sales CRM and pipeline management tool.
PagerDuty to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
PagerDuty to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into VirtualPBX
HubSpot to VirtualPBXHubSpot is your all-in-one stop for all of your marketing software needs.
Slack to VirtualPBXSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to VirtualPBXGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to VirtualPBXGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to VirtualPBXGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
PagerDuty and VirtualPBX, answered
What can start an automation from PagerDuty?
Any of PagerDuty's 2 triggers in the catalog, including New Incidents and List Maintenance Windows. Describe the moment in plain language and your agent picks the right one.
What can your agent do in VirtualPBX when something happens in PagerDuty?
Any of VirtualPBX's 17 actions, including Create Blocklist, Update Blocklist, Update Device and Get Active Call. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from VirtualPBX to PagerDuty?
Yes. When something happens in VirtualPBX, your agent can act in PagerDuty too. This page covers both directions: VirtualPBX's triggers and PagerDuty's actions are listed here as well.
Do I have to build a connector for PagerDuty or VirtualPBX?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use PagerDuty and VirtualPBX without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.