Connect PagerDuty and Sonix

Both apps 42PagerDuty 28Sonix 14

• Trigger
  List Maintenance Windows

  Gets a list of maintenance windows.

• Trigger
  New Incidents

  Polls for new incidents in PagerDuty.

• Action
  Add Responders

  Request additional responders (a user or escalation policy) to help with an incident.

• Action
  Add Team Member

  Add a user to a team with a given role.

• Action
  Create Incident

  Creates an incident in PagerDuty.

• Action
  Create Note on Incident

  Creates a note on a given incident.

• Action
  Delete or End a Maintenance Window

  Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.

• Action
  Get Escalation Policy

  Retrieve a single escalation policy by its ID.

• Action
  Get Incident

  Retrieve a single PagerDuty incident by id.

• Action
  Get Schedule

  Retrieve a single on-call schedule by its ID.

• Action
  Get Service

  Retrieve a single PagerDuty service by id.

• Action
  Get Team

  Retrieve a single team by its ID.

• Action
  Get User Information

  Gets a user's information based on provided ID.

• Action
  List Escalation Policies

  List PagerDuty escalation policies.

• Action
  List Incident Notes

  List all notes attached to an incident.

• Action
  List Incidents

  List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).

• Action
  List On-Calls

  List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.

• Action
  List Schedule Overrides

  List overrides on a schedule within a required since/until time window.

• Action
  List Schedules

  List PagerDuty on-call schedules.

• Action
  List Services

  List PagerDuty services.

• Action
  List Teams

  List all teams in the account.

• Action
  List Users

  List PagerDuty users.

• Action
  Manage Incidents

  Bulk acknowledge or resolve multiple incidents in a single call.

• Action
  Snooze Incident

  Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.

• Action
  Two-way sync add a maintenance window

  Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.

• Action
  Two-way sync add or update an incident

  Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.

• Action
  Update Incident

  Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.

• Action
  Update Maintenance Window

  Updates a maintenance window.

• Trigger
  New Transcript

  Triggers when a media file in Sonix finishes transcription.

• Action
  Create Folder

  Creates a folder in the Sonix account.

• Action
  Delete Media

  Deletes a Sonix media file and its transcript.

• Action
  Get Media

  Returns a Sonix media file's details, including its name, language, duration and transcription status.

• Action
  Get Summary

  Returns an AI summary of a transcript and its status.

• Action
  Get Transcript

  Returns a media file's transcript as speaker segments with word timings.

• Action
  Invite User

  Invites a person to the Sonix account with a role.

• Action
  List Folders

  Returns the folders in the Sonix account with their access controls.

• Action
  List Media

  Returns a page of media files in the Sonix account, optionally filtered by status, folder or name.

• Action
  List Users

  Returns the users in the Sonix account with their names, emails and roles.

• Action
  Share Media

  Shares a media file and its transcript with another Sonix user, view-only or editable.

• Action
  Transcribe File

  Submits an audio or video file by URL to Sonix for transcription and returns the new media record.

• Action
  Translate Transcript

  Starts translating a media file's transcript into another language.

• Action
  Update Media

  Renames a Sonix media file, applies a custom label, or moves it to another folder.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.