Integration

Connect PagerDuty to Salesmate

When something happens in PagerDuty, your agent does the next thing in Salesmate. Describe it in plain language and the automation is built, tested on every branch and kept running.

PagerDuty2 triggersPagerDuty26 actionsSalesmate2 triggersSalesmate10 actions

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What do you want PagerDuty and Salesmate to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with PagerDuty and Salesmate

Triggers and actions 4 triggers · 36 actions

Trigger
List Maintenance Windows
Gets a list of maintenance windows (GET /maintenance_windows).
Trigger
New Incidents
Polls for new incidents in PagerDuty (GET /incidents, newest first).
Action
Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
Action
Add Team Member
Add a user to a team with a given role.
Action
Create Incident
Creates an incident in PagerDuty (POST /incidents).
Action
Create Note on Incident
Creates a note on a given incident.
Action
Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation Policy
Retrieve a single escalation policy by its ID.
Action
Get Incident
Retrieve a single PagerDuty incident by id.
Action
Get Schedule
Retrieve a single on-call schedule by its ID.
Action
Get Service
Retrieve a single PagerDuty service by id.
Action
Get Team
Retrieve a single team by its ID.
Action
Get User Information
Gets a user's information based on provided ID.
Action
List Escalation Policies
List PagerDuty escalation policies (GET /escalation_policies).
Action
List Incident Notes
List all notes attached to an incident.
Action
List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
Action
List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
Action
List Schedule Overrides
List overrides on a schedule within a required since/until time window.
Action
List Schedules
List PagerDuty on-call schedules (GET /schedules).
Action
List Services
List PagerDuty services (GET /services).
Action
List Teams
List all teams in the account.
Action
List Users
List PagerDuty users (GET /users).
Action
Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
Action
Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance Window
Updates a maintenance window.
Trigger
New De-Activated User
Triggers when a user in Salesmate is de-activated.
Trigger
New User
Triggers when a new user is added to your Salesmate account.
Action
Add Note
Adds a note to a contact in Salesmate. Returns the id of the note that was created.
Action
Create Contact
Creates a new contact in Salesmate. Returns the id of the contact that was created.
Action
Random User
Picks one active Salesmate user at random, for round-robin style assignment. Returns that user's id, name and email.
Action
Search for Total Rows in Activity
Returns how many Salesmate activities match the criteria you supply, without returning the activities themselves.
Action
Search for Total Rows in Company
Returns how many Salesmate companies match the criteria you supply, without returning the companies themselves.
Action
Search for Total Rows in Contacts
Returns how many Salesmate contacts match the criteria you supply, without returning the contacts themselves.
Action
Search for Total Rows in Deal
Returns how many Salesmate deals match the criteria you supply, without returning the deals themselves.
Action
Search User
Returns the Salesmate users whose name or email matches the text you supply. Leave both blank to return every user of the chosen status.
Action
Update Contact
Updates an existing contact in Salesmate. Only the fields you supply are changed.
Action
Update Note
Updates an existing note on a contact in Salesmate.

Each app on its own

The other way round: Salesmate to PagerDuty