Connect PagerDuty to RotaCloud

Both apps 51PagerDuty 28RotaCloud 23

• Trigger
  List Maintenance Windows

  Gets a list of maintenance windows.

• Trigger
  New Incidents

  Polls for new incidents in PagerDuty.

• Action
  Add Responders

  Request additional responders (a user or escalation policy) to help with an incident.

• Action
  Add Team Member

  Add a user to a team with a given role.

• Action
  Create Incident

  Creates an incident in PagerDuty.

• Action
  Create Note on Incident

  Creates a note on a given incident.

• Action
  Delete or End a Maintenance Window

  Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.

• Action
  Get Escalation Policy

  Retrieve a single escalation policy by its ID.

• Action
  Get Incident

  Retrieve a single PagerDuty incident by id.

• Action
  Get Schedule

  Retrieve a single on-call schedule by its ID.

• Action
  Get Service

  Retrieve a single PagerDuty service by id.

• Action
  Get Team

  Retrieve a single team by its ID.

• Action
  Get User Information

  Gets a user's information based on provided ID.

• Action
  List Escalation Policies

  List PagerDuty escalation policies.

• Action
  List Incident Notes

  List all notes attached to an incident.

• Action
  List Incidents

  List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).

• Action
  List On-Calls

  List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.

• Action
  List Schedule Overrides

  List overrides on a schedule within a required since/until time window.

• Action
  List Schedules

  List PagerDuty on-call schedules.

• Action
  List Services

  List PagerDuty services.

• Action
  List Teams

  List all teams in the account.

• Action
  List Users

  List PagerDuty users.

• Action
  Manage Incidents

  Bulk acknowledge or resolve multiple incidents in a single call.

• Action
  Snooze Incident

  Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.

• Action
  Two-way sync add a maintenance window

  Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.

• Action
  Two-way sync add or update an incident

  Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.

• Action
  Update Incident

  Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.

• Action
  Update Maintenance Window

  Updates a maintenance window.

• Action
  Assign User to Location

  Adds a RotaCloud user to a location, keeping the locations they are already assigned to.

• Action
  Assign User to Role

  Adds a role to a RotaCloud user's roles, keeping the roles they already have.

• Action
  Create Leave

  Creates leave within RotaCloud.

• Action
  Create Location

  Creates a location within RotaCloud.

• Action
  Create Role

  Creates a role within RotaCloud.

• Action
  Create Shift

  Creates a shift within RotaCloud.

• Action
  Create User

  Creates a user within RotaCloud.

• Action
  Delete Location

  Deletes a location from the RotaCloud account.

• Action
  Delete Role

  Deletes a role from the RotaCloud account.

• Action
  Delete User

  Deletes a user from the RotaCloud account.

• Action
  Find Leave by ID

  Fetches a leave request by ID, with its employee, leave type, dates, status and messages. An error occurs if the leave is not found.

• Action
  Find Location by ID

  Returns the RotaCloud location with the specified ID.

• Action
  Find Location by Name

  Returns the RotaCloud locations whose name matches the specified name (case-insensitive).

• Action
  Find Role by ID

  Returns the RotaCloud role with the specified ID.

• Action
  Find Role by Name

  Returns the roles whose name matches the specified name.

• Action
  Find Shift by ID

  Fetches a shift by ID, with its times, location, role, assigned employee, notes and whether it is published or open. An error occurs if the shift is not found.

• Action
  Find User by Email

  Returns the RotaCloud user whose email address matches the specified email.

• Action
  Find User by ID

  Retrieves a single RotaCloud user by their ID.

• Action
  Unassign User From Location

  Removes a user from one location in RotaCloud, keeping their other location assignments.

• Action
  Unassign User From Role

  Unssigns a user from a role within RotaCloud.

• Action
  Update Location

  Updates an existing RotaCloud location's name, address, geolocation or timezone. Fields left blank are left unchanged.

• Action
  Update Role

  Updates a role within RotaCloud.

• Action
  Update User

  Updates an existing user by ID

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