Connect PagerDuty to Powerlink

Both apps 57PagerDuty 28Powerlink 29

• Trigger
  List Maintenance Windows

  Gets a list of maintenance windows.

• Trigger
  New Incidents

  Polls for new incidents in PagerDuty.

• Action
  Add Responders

  Request additional responders (a user or escalation policy) to help with an incident.

• Action
  Add Team Member

  Add a user to a team with a given role.

• Action
  Create Incident

  Creates an incident in PagerDuty.

• Action
  Create Note on Incident

  Creates a note on a given incident.

• Action
  Delete or End a Maintenance Window

  Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.

• Action
  Get Escalation Policy

  Retrieve a single escalation policy by its ID.

• Action
  Get Incident

  Retrieve a single PagerDuty incident by id.

• Action
  Get Schedule

  Retrieve a single on-call schedule by its ID.

• Action
  Get Service

  Retrieve a single PagerDuty service by id.

• Action
  Get Team

  Retrieve a single team by its ID.

• Action
  Get User Information

  Gets a user's information based on provided ID.

• Action
  List Escalation Policies

  List PagerDuty escalation policies.

• Action
  List Incident Notes

  List all notes attached to an incident.

• Action
  List Incidents

  List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).

• Action
  List On-Calls

  List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.

• Action
  List Schedule Overrides

  List overrides on a schedule within a required since/until time window.

• Action
  List Schedules

  List PagerDuty on-call schedules.

• Action
  List Services

  List PagerDuty services.

• Action
  List Teams

  List all teams in the account.

• Action
  List Users

  List PagerDuty users.

• Action
  Manage Incidents

  Bulk acknowledge or resolve multiple incidents in a single call.

• Action
  Snooze Incident

  Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.

• Action
  Two-way sync add a maintenance window

  Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.

• Action
  Two-way sync add or update an incident

  Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.

• Action
  Update Incident

  Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.

• Action
  Update Maintenance Window

  Updates a maintenance window.

• Action
  Add Account

  Creates a new account record in Fireberry (formerly Powerlink).

• Action
  Add Contact

  Create a new Contact record.

• Action
  Add Meeting

  Create a new meeting (activity) record in Fireberry.

• Action
  Add Opportunity

  Creates a new opportunity in Powerlink (Fireberry) linked to an account.

• Action
  Add Task

  Create a new Task record.

• Action
  Add Ticket

  Create a new support ticket record.

• Action
  Delete Account

  Deletes an account in Fireberry (Powerlink) by its ID.

• Action
  Delete Contact

  Delete a Contact record by id.

• Action
  Delete Meeting

  Deletes a meeting record in Powerlink (Fireberry).

• Action
  Delete Opportunity

  Delete an Opportunity record by id.

• Action
  Delete Task

  Delete a Task record by id.

• Action
  Delete Ticket

  Delete a support ticket by id.

• Action
  Get Account

  Retrieve a single Account record by id.

• Action
  Get Contact

  Retrieves a single Powerlink (Fireberry) contact by its ID, with all of its fields and values.

• Action
  Get Meeting

  Retrieve a single meeting record by id.

• Action
  Get Opportunity

  Retrieves a single opportunity by its ID, including all of its fields and values.

• Action
  Get Task

  Retrieve a single Task record by id.

• Action
  Get Ticket

  Retrieve a single support ticket by id.

• Action
  List Accounts

  Returns the accounts in your Fireberry (Powerlink) account, with all of their fields and values including custom fields.

• Action
  List Contacts

  Retrieve a list of Contact records.

• Action
  List Meetings

  Lists meetings in your Fireberry account, with all of their fields and values.

• Action
  List Tasks

  Lists tasks in your Fireberry (Powerlink) account, returning up to 50 tasks with all their fields.

• Action
  List Tickets

  Lists tickets (cases) in your Fireberry account, returning the first page of up to 50 records with all their fields.

• Action
  Update Account

  Update fields on an existing Account record by id.

• Action
  Update Contact

  Update fields on an existing Contact record by id.

• Action
  Update Meeting

  Update fields on an existing meeting record.

• Action
  Update Opportunity

  Update fields on an existing Opportunity record by id.

• Action
  Update Task

  Update fields on an existing Task record by id.

• Action
  Update Ticket

  Update fields on an existing support ticket.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.