Integration
Connect PagerDuty and Pendo
When New Incidents fires in PagerDuty, your agent runs Send Track Event in Pendo, or Account in Report in Pendo to Create Note on Incident in PagerDuty. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want PagerDuty and Pendo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What PagerDuty and Pendo can do together
From PagerDuty to Pendo
When New Incidents in PagerDuty
then Send Track Event in Pendo
When List Maintenance Windows in PagerDuty
then Add Visitor to Segment in Pendo
From Pendo to PagerDuty
When Account in Report in Pendo
then Create Note on Incident in PagerDuty
When Visitor in Report in Pendo
then Add Responders in PagerDuty
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with PagerDuty and Pendo
Triggers and actions 4 triggers · 40 actions
Trigger
List Maintenance WindowsGets a list of maintenance windows.
Trigger
New IncidentsPolls for new incidents in PagerDuty.
Action
Add RespondersRequest additional responders (a user or escalation policy) to help with an incident.
Action
Add Team MemberAdd a user to a team with a given role.
Action
Create IncidentCreates an incident in PagerDuty.
Action
Create Note on IncidentCreates a note on a given incident.
Action
Delete or End a Maintenance WindowDeletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation PolicyRetrieve a single escalation policy by its ID.
Action
Get IncidentRetrieve a single PagerDuty incident by id.
Action
Get ScheduleRetrieve a single on-call schedule by its ID.
Action
Get ServiceRetrieve a single PagerDuty service by id.
Action
Get TeamRetrieve a single team by its ID.
Action
Get User InformationGets a user's information based on provided ID.
Action
List Escalation PoliciesList PagerDuty escalation policies.
Action
List Incident NotesList all notes attached to an incident.
Action
List IncidentsList PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
Action
List On-CallsList current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
Action
List Schedule OverridesList overrides on a schedule within a required since/until time window.
Action
List SchedulesList PagerDuty on-call schedules.
Action
List ServicesList PagerDuty services.
Action
List TeamsList all teams in the account.
Action
List UsersList PagerDuty users.
Action
Manage IncidentsBulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze IncidentSnooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance windowCreates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incidentCreates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
Action
Update IncidentUpdates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance WindowUpdates a maintenance window.
Trigger
Account in ReportTriggers when a new account appears in the results of a chosen Pendo account report.
Trigger
Visitor in ReportTriggers when a new visitor appears in the results of a selected Pendo visitor report.
Action
Add Visitor to SegmentAdds a single visitor to a Pendo segment. Only segments created through the Pendo API can be changed this way.
Action
Change Guide StateChanges a Pendo guide's state to public, staged, disabled or draft.
Action
Create FeedbackCreates a new feedback request in Pendo Listen for an account, with title, importance and the apps it applies to.
Action
Get AccountReturns a Pendo account by its account ID, including its agent, custom and automatic metadata.
Action
Get Survey ResponsesReturns the individual responses to a Pendo Sentiment survey over a date range, plus the survey's summary score and sentiment counts.
Action
Get VisitorReturns a Pendo visitor by its visitor ID, including linked account IDs and all agent, automatic and custom metadata.
Action
List FeaturesReturns the features tagged in your Pendo subscription, optionally limited to specific feature IDs or one application.
Action
List GuidesReturns the guides in your Pendo subscription, optionally limited to specific guides or one application.
Action
List PagesReturns the pages tagged in your Pendo subscription, optionally limited to specific page IDs or one application.
Action
List ReportsReturns every public report in your Pendo subscription, including each report's id, name, type and definition.
Action
List SegmentsReturns all shared (Everyone) segments in your Pendo subscription, optionally only those created through the API.
Action
List Track TypesReturns the track event types defined in your Pendo subscription, or a single track type by its ID.
Action
Remove Visitor from SegmentRemoves a single visitor from a Pendo segment. Works only on segments that were created through the API.
Action
Send Track EventRecords a track event (a named action a visitor performed, with optional properties) in Pendo.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
PagerDuty and Pendo, answered
What can start an automation from PagerDuty?
Any of PagerDuty's 2 triggers in the catalog, including New Incidents and List Maintenance Windows. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pendo when something happens in PagerDuty?
Any of Pendo's 14 actions, including Create Feedback, Send Track Event, Add Visitor to Segment and Change Guide State. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pendo to PagerDuty?
Yes. When something happens in Pendo, your agent can act in PagerDuty too. This page covers both directions: Pendo's triggers and PagerDuty's actions are listed here as well.
Do I have to build a connector for PagerDuty or Pendo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use PagerDuty and Pendo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.