Integration

Connect PagerDuty to Order Desk

When something happens in PagerDuty, your agent does the next thing in Order Desk. Describe it in plain language and the automation is built, tested on every branch and kept running.

PagerDuty2 triggersPagerDuty26 actionsOrder Desk2 triggersOrder Desk16 actions

Browse all apps

Build it

What do you want PagerDuty and Order Desk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with PagerDuty and Order Desk

Triggers and actions 4 triggers · 42 actions

Trigger
List Maintenance Windows
Gets a list of maintenance windows (GET /maintenance_windows).
Trigger
New Incidents
Polls for new incidents in PagerDuty (GET /incidents, newest first).
Action
Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
Action
Add Team Member
Add a user to a team with a given role.
Action
Create Incident
Creates an incident in PagerDuty (POST /incidents).
Action
Create Note on Incident
Creates a note on a given incident.
Action
Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation Policy
Retrieve a single escalation policy by its ID.
Action
Get Incident
Retrieve a single PagerDuty incident by id.
Action
Get Schedule
Retrieve a single on-call schedule by its ID.
Action
Get Service
Retrieve a single PagerDuty service by id.
Action
Get Team
Retrieve a single team by its ID.
Action
Get User Information
Gets a user's information based on provided ID.
Action
List Escalation Policies
List PagerDuty escalation policies (GET /escalation_policies).
Action
List Incident Notes
List all notes attached to an incident.
Action
List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
Action
List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
Action
List Schedule Overrides
List overrides on a schedule within a required since/until time window.
Action
List Schedules
List PagerDuty on-call schedules (GET /schedules).
Action
List Services
List PagerDuty services (GET /services).
Action
List Teams
List all teams in the account.
Action
List Users
List PagerDuty users (GET /users).
Action
Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
Action
Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance Window
Updates a maintenance window.
Trigger
New Order Added
Triggered when a new order is added in Order Desk.
Trigger
Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
Action
Add Order Item
Adds a line item to an existing order in Order Desk.
Action
Add Order Note
Adds a note to an order's history in Order Desk.
Action
Add Shipment
Records a shipment with tracking details against an order in Order Desk.
Action
Change Folder
Moves an order into a different folder in Order Desk.
Action
Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
Action
Create Inventory Item
Creates a product in the Order Desk store's inventory.
Action
Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
Action
Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
Action
Delete Order
Deletes an order from Order Desk.
Action
Delete Order Item
Removes a line item from an order in Order Desk.
Action
Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
Action
Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
Action
List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
Action
Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
Action
Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
Action
Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.

Each app on its own

The other way round: Order Desk to PagerDuty