Integration
Connect Packlink PRO and Trengo
When New Shipment fires in Packlink PRO, your agent runs Add internal note to ticket in Trengo, or New Internal Note in Trengo to Create Shipment in Packlink PRO. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Packlink PRO and Trengo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Packlink PRO and Trengo can do together
From Packlink PRO to Trengo
When New Shipment in Packlink PRO
then Add internal note to ticket in Trengo
From Trengo to Packlink PRO
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Packlink PRO and Trengo
Triggers and actions 5 triggers · 24 actions
- New Shipment
Triggers when a new shipment is created in the Packlink PRO account.
- Shipment Status Updated
Triggers when a Packlink PRO shipment changes status, e.g. from ready to in transit or delivered.
- Create Shipment
Creates a shipment draft in Packlink PRO from a sender, a recipient and one parcel, and returns its Packlink reference.
- Get Shipment
Returns one Packlink PRO shipment by its Packlink reference, including its status, carrier, price and tracking codes.
- Get Shipment Labels
Returns the download links for a Packlink PRO shipment's shipping labels.
- Get Shipment Tracking
Returns the tracking history of a Packlink PRO shipment: each event's time, description and city.
- Get Shipping Service
Returns the details of one Packlink PRO shipping service: carrier, service name, transit time and price.
- List Drop-off Points
Returns the drop-off points where a parcel for a given shipping service can be left near a postal code.
- List Shipments
Returns the shipments in the Packlink PRO account, optionally filtered by status.
- List Warehouses
Returns the sender warehouses (pickup addresses) saved in the Packlink PRO account.
- Search Shipping Services
Returns the shipping services and prices Packlink PRO offers for one parcel between two postal codes.
- New Internal Note
Fires when an internal note is added to a Trengo ticket.
- New Outbound Message
Triggers when an outbound message is created.
- Ticket Label Added
Triggers when a label is added to a conversation.
- Add internal note to ticket
Adds an internal note (visible only to agents) to a Trengo ticket.
- Add ticket
Create a new support ticket.
- Add ticket label
Attaches an existing label to a Trengo ticket.
- Create a Contact
Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.
- Create webhook
Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.
- Delete contact
Delete a contact by id.
- Delete ticket
Delete a ticket by id.
- Find a Contact
Returns the Trengo contacts that match the search term.
- Get contact
Retrieve a single Trengo contact by its id.
- Get webhook
Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.
- List contacts
List all contacts.
- List labels
Lists the ticket labels defined in the Trengo account (first page).
- List tickets
Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.
- Send a Message
Sends a reply message on an existing Trengo ticket, over the ticket's own channel.
- Update contact
Update an existing contact by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Packlink PRO and Trengo, answered
What can start an automation from Packlink PRO?
Any of Packlink PRO's 2 triggers in the catalog, including New Shipment and Shipment Status Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trengo when something happens in Packlink PRO?
Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trengo to Packlink PRO?
Yes. When something happens in Trengo, your agent can act in Packlink PRO too. This page covers both directions: Trengo's triggers and Packlink PRO's actions are listed here as well.
Do I have to build a connector for Packlink PRO or Trengo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Packlink PRO and Trengo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.