Integration

Connect OutageDeck to Hellotracks

When something happens in OutageDeck, your agent does the next thing in Hellotracks. Describe it in plain language and the automation is built, tested on every branch and kept running.

OutageDeck1 triggerOutageDeck7 actionsHellotracks5 triggersHellotracks15 actions

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What do you want OutageDeck and Hellotracks to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with OutageDeck and Hellotracks

Triggers and actions 6 triggers · 22 actions

Trigger
New incident
Fires when a new incident is reported for a tracked provider or service.
Action
Get incident
Get an incident's detail including its full update timeline, by incident slug.
Action
Get platform status
Get the platform-wide status overview: directory stats, every tracked provider's current status, and the most recent incidents.
Action
Get provider
Get details for a single tracked provider by its slug.
Action
Get service
Get details for a single service by its slug.
Action
List incidents
List incidents, filterable by provider, severity, lifecycle state, and page/limit.
Action
List providers
List tracked service providers, filterable by free-text search, status, category, and sort order.
Action
List services
List services, filterable by provider, current status, and free-text search.
Trigger
Alert triggered
Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).
Trigger
Completed Job
Triggers when a job reaches a completed state.
Trigger
Member clocked in or out
Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).
Trigger
New Job
Triggers when a job is created.
Trigger
Updated Job
Triggers when a job is created, assigned, completed, archived, or otherwise updated.
Action
Add member
Create a new team member (worker) account. POST /api/createaccount (Hellotracks API).
Action
Add place
Create a new saved place/geofence. POST /api/createplace (Hellotracks API).
Action
Archive Job
Archives a job by ID.
Action
Auto-assign jobs
Automatically assign a set of unassigned jobs to available members. POST /api/autoassign (Hellotracks API).
Action
Create Job
Creates or updates a job. If External ID matches an existing job, the existing job is updated.
Action
Delete Job
Deletes a job by ID.
Action
Delete member
Delete a team member account. POST /api/deleteaccount (Hellotracks API).
Action
Distribute job
Assign/distribute one or more jobs to members for dispatch. POST /api/distributejobs (Hellotracks API).
Action
Find Member
Finds a member by exact email, username, name, or UID.
Action
Generate report
Generate a report (e.g. timesheet/activity) for a date range. POST /api/createreport (Hellotracks API); RPC-style call returning report data.
Action
Optimize route
Compute an optimized route ordering for a member's assigned jobs. POST /api/routeoptimization (Hellotracks API); RPC-style call returning route data.
Action
Restore job
Restore a previously archived job. POST /api/restorejobs (Hellotracks API).
Action
Update Job
Updates a job by ID.
Action
Update member
Edit an existing team member's fields. POST /api/editaccount (Hellotracks API).
Action
Update place
Edit an existing saved place/geofence. POST /api/editplace (Hellotracks API).

Each app on its own

The other way round: Hellotracks to OutageDeck