Connect Orderspace to Dixa

Both apps 52Orderspace 29Dixa 23

• Trigger
  New Customer

  Triggers when a new customer is created in Orderspace.

• Trigger
  New Dispatch

  Triggers when items on an Orderspace order are dispatched.

• Trigger
  New Invoice

  Triggers when an invoice is created in Orderspace.

• Trigger
  New Order

  Triggers when a new order is placed in Orderspace.

• Trigger
  New Payment

  Triggers when a payment is made or recorded on an Orderspace invoice.

• Trigger
  New Product

  Triggers when a new product is created in Orderspace.

• Trigger
  Updated Customer

  Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.

• Trigger
  Updated Inventory Level

  Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.

• Trigger
  Updated Order

  Triggered when an order is changed. Watches the 200 most recently created orders.

• Trigger
  Updated Product

  Triggers when a product is updated in Orderspace, returning the product with the updates applied.

• Action
  Add invoice

  Creates an invoice in Orderspace for one or more of a customer's orders.

• Action
  Add product

  Creates a new product with its variants, prices and categories in Orderspace.

• Action
  Create Customer

  Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.

• Action
  Create Dispatch

  Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.

• Action
  Create Order

  Creates an order for an existing customer, with product, custom and shipping lines.

• Action
  Delete customer

  Deletes a customer from your Orderspace site.

• Action
  Delete order

  Deletes an order in Orderspace.

• Action
  Delete product

  Deletes a product (and its variants) from your Orderspace catalog.

• Action
  Get customer

  Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.

• Action
  Get dispatch

  Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.

• Action
  Get invoice

  Returns a single invoice by its ID, including its lines, orders, billing address and payments.

• Action
  Get order

  Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.

• Action
  Get product

  Returns a single product by its ID, including its variants, prices, categories and images.

• Action
  List customers

  Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.

• Action
  List inventory levels

  Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.

• Action
  List orders

  Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.

• Action
  Update customer

  Updates an existing Orderspace customer. Fields left blank keep their current values.

• Action
  Update Inventory Level

  Sets the on-hand or available stock quantity for a product variant, identified by its SKU.

• Action
  Update product

  Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.