Connect Order Sender and Trengo

Both apps 43Order Sender 25Trengo 18

• Trigger
  New Client

  Triggers when a new customer is added to your Order Sender Business account.

• Trigger
  New Order

  Triggers when a new order is sent in Order Sender Business. Fires once per order line (article) of orders sent in the last 7 days.

• Trigger
  New Product

  Triggers when a new product is added to your Order Sender catalog.

• Action
  Delete Discount

  Deletes a discount in Order Sender Business, identified by its customer and supplier codes and optionally its product or product category.

• Action
  Delete Payment Condition

  Deletes a payment condition from Order Sender Business by its code.

• Action
  Delete Product

  Deletes a product of a supplier by its product code.

• Action
  Delete Secondary Address

  Deletes a customer's secondary address, identified by the customer code and the address name.

• Action
  Export Clients

  Returns every customer in your Order Sender Business account, with contact details, address, tax data and assigned agents.

• Action
  Export Commissions

  Returns the commission rules defined in Order Sender Business, optionally limited to one supplier.

• Action
  Export Discounts

  Returns the discounts defined in Order Sender Business, optionally only those for one customer.

• Action
  Export Orders

  Exports orders from Order Sender Business, optionally filtered by date range, order number range, supplier or specific order numbers.

• Action
  Export Payment Conditions

  Returns the payment conditions defined in Order Sender, optionally limited to one supplier.

• Action
  Export Price Lists

  Returns the price lists in your Order Sender account, with each product's price and discounts, optionally limited to one supplier.

• Action
  Export Products

  Returns the products in your Order Sender account, optionally limited to one supplier.

• Action
  Export Secondary Addresses

  Returns the secondary addresses (sedi) of your Order Sender customers, optionally only those of one customer.

• Action
  Export Suppliers

  Returns every supplier in the Order Sender Business account with its code, name, contacts, address and commission settings.

• Action
  Import Client

  Creates or updates a customer in Order Sender Business, matched by its unique customer code.

• Action
  Import Client Payment Condition

  Assigns a payment condition to a customer in Order Sender Business, optionally scoped to a supplier.

• Action
  Import Commission

  Imports a commission rate for a supplier, optionally limited to a product or product category, into Order Sender Business.

• Action
  Import Discount

  Creates or updates a discount for a customer and supplier, optionally limited to a product or product category.

• Action
  Import Payment Condition

  Creates or updates a payment condition in Order Sender by its code.

• Action
  Import Price List

  Imports a product price into a supplier's price list in Order Sender, creating or updating the price list entry.

• Action
  Import Product

  Creates or updates a product in the Order Sender catalog.

• Action
  Import Secondary Address

  Creates or updates a secondary address (sede) for a customer in Order Sender Business.

• Action
  Import Supplier

  Creates or updates a supplier in Order Sender Business, matched by its unique supplier code.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.