Integration

Connect Order Desk to DoneDone

When something happens in Order Desk, your agent does the next thing in DoneDone. Describe it in plain language and the automation is built, tested on every branch and kept running.

Order Desk2 triggersOrder Desk16 actionsDoneDone15 actions

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What do you want Order Desk and DoneDone to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Order Desk and DoneDone

Triggers and actions 2 triggers · 31 actions

Trigger
New Order Added
Triggered when a new order is added in Order Desk.
Trigger
Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
Action
Add Order Item
Adds a line item to an existing order in Order Desk.
Action
Add Order Note
Adds a note to an order's history in Order Desk.
Action
Add Shipment
Records a shipment with tracking details against an order in Order Desk.
Action
Change Folder
Moves an order into a different folder in Order Desk.
Action
Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
Action
Create Inventory Item
Creates a product in the Order Desk store's inventory.
Action
Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
Action
Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
Action
Delete Order
Deletes an order from Order Desk.
Action
Delete Order Item
Removes a line item from an order in Order Desk.
Action
Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
Action
Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
Action
List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
Action
Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
Action
Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
Action
Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.
Action
Add comment to task
Adds a comment to a task. POST /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}/comment-only
Action
Add mailbox
Creates a new mailbox with default settings. POST /{account_id}/mailboxes
Action
Add project
Creates a new project. POST /{account_id}/internal-projects
Action
Add task
Creates a new task in a project. POST /{account_id}/internal-projects/{internal_project_id}/tasks
Action
Delete task
Permanently deletes a task. DELETE /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}
Action
Find tasks
Returns a list of tasks matching search criteria. GET /{account_id}/tasks/search or POST /{account_id}/search/tasks
Action
Get mailbox
Returns details of a mailbox including members and reply signature. GET /{account_id}/mailboxes/{mailbox_id}
Action
Get project
Returns project details (name, favorited, members). GET /{account_id}/internal-projects/{internal_project_id}
Action
Get task
Gets the details of a task. GET /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}
Action
List accounts
Returns the accounts the user has access to. GET /accounts
Action
List mailboxes
Returns mailbox ID/name pairs the user has access to. GET /{account_id}/mailboxes/for-selection
Action
List projects
Returns project ID/name pairs the user has access to. GET /{account_id}/internal-projects/for-selection
Action
List workflows
Returns all published workflows available for an account. GET /{account_id}/workflows/for-selection
Action
Update task status
Updates the status for a task. PUT /{account_id}/internal-projects/{internal_project_id}/tasks/{task_id}/status
Action
Upload file
Uploads a file and returns the ID of the file. POST /{account_id}/files/upload

Each app on its own

The other way round: DoneDone to Order Desk