Connect OpsGenie to Hippo

Both apps 28OpsGenie 15Hippo 13

• Trigger
  New alert

  Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query.

• Action
  Acknowledge alert

  Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id.

• Action
  Add note to alert

  Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status.

• Action
  Assign alert

  Assigns an OpsGenie alert to a user as its owner.

• Action
  Close alert

  Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id.

• Action
  Close incident

  Closes an OpsGenie incident, optionally adding a note.

• Action
  Create Alert

  Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details.

• Action
  Delete alert

  Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id.

• Action
  Get alert

  Returns a single OpsGenie alert, looked up by its id, tiny id or alias.

• Action
  Get incident

  Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties.

• Action
  List alerts

  Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose.

• Action
  List incidents

  Returns incidents matching a search query, sorted as requested.

• Action
  List schedules

  Returns all on-call schedules in the OpsGenie account, optionally with their rotations.

• Action
  List teams

  Returns all teams in the OpsGenie account, with each team's id, name and description.

• Action
  List users

  Returns the users in your Opsgenie account, optionally filtered by a search query and sorted.

• Action
  Add custom event

  Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

• Action
  Create Conversation

  Creates a new conversation in the system

• Action
  Create or Update User

  Create a new user or update an existing one

• Action
  Create Summary of Ticket History

  Creates a summary of all notes and comments added in the ticket

• Action
  Create Ticket

  Creates a new ticket in the system

• Action
  Get ticket

  Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

• Action
  List conversations

  Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

• Action
  List messages

  Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

• Action
  Send Broadcast to Users

  Sends broadcast messages through hippo

• Action
  Send Message

  Sends a message in an existing chat

• Action
  Update Due Date of Ticket

  Updates due date of an existing ticket

• Action
  Update Ticket Priority

  Updates the priority of a ticket

• Action
  Update Ticket Status

  Update status of a ticket

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.