Integration

Connect Open Government, Spain to Freshdesk

When something happens in Open Government, Spain, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Open Government, Spain1 triggerOpen Government, Spain15 actionsFreshdesk3 triggersFreshdesk21 actions

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What do you want Open Government, Spain and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Open Government, Spain and Freshdesk

Triggers and actions 4 triggers · 36 actions

Trigger
New dataset
Poll for datasets newly added to the catalogue.
Action
Find datasets by format
Search datasets that have a distribution in a specific file format (e.g. csv).
Action
Find datasets by geographic scope
Search datasets covering a specific geographic area.
Action
Find datasets by keyword
Search datasets tagged with a specific keyword.
Action
Find datasets by publisher
Search datasets published by a specific government publisher identifier.
Action
Find datasets by theme
Search datasets belonging to a specific category or topic.
Action
Find datasets by title
Search datasets whose title matches or contains the given text.
Action
Find datasets modified between dates
Search datasets that were last modified within a given date range.
Action
Find distributions by dataset
Retrieve the distributions belonging to a specific dataset.
Action
Find distributions by format
Search distributions available in a specific file format.
Action
Get dataset
Retrieve a single dataset by its unique catalogue identifier.
Action
List categories
List all categories/topics that have datasets in the catalogue.
Action
List datasets
List all datasets in the Spain open government data catalogue, with sorting and pagination.
Action
List distributions
List all data distributions (downloadable files/resources) in the catalogue.
Action
List geographic scopes
List all geographic coverage areas that have datasets in the catalogue.
Action
List publishers
List all publishing organizations present in the catalogue.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to Open Government, Spain