Integration
Connect Open Government, South Australian Government to Freshdesk
When something happens in Open Government, South Australian Government, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Open Government, South Australian Government and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Open Government, South Australian Government and Freshdesk
Triggers and actions 4 triggers · 29 actions
Trigger
New or updated datasetFires when a dataset on the Data.SA portal is published or its metadata is updated.
- Find datasets
Search South Australian Government open datasets by keyword, tag, organisation, or format.
- Find records in a resource
Query rows from a tabular data resource (the datastore) with filters, full-text search, or SQL.
- Get dataset
Retrieve full metadata and resource list for one dataset by its ID or name.
- Get organisation
Retrieve details and dataset list for one publishing organisation.
- Get resource
Retrieve metadata for one data resource (file/table) belonging to a dataset.
- List datasets
List all dataset names published on the Data.SA open data portal.
- List groups
List the topical groups datasets are categorized under (e.g. Health, Transport, Environment).
- List organisations
List the government organisations that publish datasets on the portal.
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews