Integration

Connect OnePageCRM to PagerDuty

When something happens in OnePageCRM, your agent does the next thing in PagerDuty. Describe it in plain language and the automation is built, tested on every branch and kept running.

OnePageCRM9 triggersOnePageCRM11 actionsPagerDuty2 triggersPagerDuty26 actions

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What do you want OnePageCRM and PagerDuty to do together?

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Everything your agent can do with OnePageCRM and PagerDuty

Triggers and actions 11 triggers · 37 actions

Trigger
Closed Sales Cycle
Triggered when a sales cycle is closed — a deal is marked won or lost.
Trigger
Completed Next Action
Triggered when a next action is marked done in OnePageCRM.
Trigger
New Call
Triggered when a phone call is logged in OnePageCRM.
Trigger
New Contact
Triggered when a new contact is created in OnePageCRM.
Trigger
New Deal
Triggered when a new deal is created in OnePageCRM.
Trigger
New Next Action
Triggered when a new next action is created in OnePageCRM.
Trigger
New Note
Triggered when a new note is added to a contact in OnePageCRM.
Trigger
Updated Contact
Triggered when a contact is created or changed in OnePageCRM.
Trigger
Updated Deal
Triggered when a deal is created or changed in OnePageCRM.
Action
Close Sales Cycle
Closes a deal in OnePageCRM by marking the sales cycle won or lost, with an optional close date and note.
Action
Create Call
Logs a phone call against a contact in OnePageCRM, with notes, the number dialed, the outcome and an optional recording link.
Action
Create Contact
Creates a contact in OnePageCRM, including your account's own custom fields.
Action
Create Deal
Creates a deal against a contact in OnePageCRM, with an amount, expected close date and notes.
Action
Create Next Action
Adds a next action (a to-do) against a contact in OnePageCRM, with an optional due date and assignee.
Action
Create Note
Adds a note to a contact's timeline in OnePageCRM.
Action
Find Contact
Finds a contact in OnePageCRM by email address, or by searching names and companies, and returns the first match plus every match.
Action
Find Deal
Finds a deal in OnePageCRM by contact, status or name, and returns the first match plus every match.
Action
Find User
Finds a user in your OnePageCRM account by email address or name, and returns the first match plus every match.
Action
Update Contact
Updates a contact in OnePageCRM, including your account's own custom fields. Anything you leave blank keeps its current value.
Action
Update Deal
Updates a deal in OnePageCRM. Anything you leave blank keeps its current value.
Trigger
List Maintenance Windows
Gets a list of maintenance windows (GET /maintenance_windows).
Trigger
New Incidents
Polls for new incidents in PagerDuty (GET /incidents, newest first).
Action
Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
Action
Add Team Member
Add a user to a team with a given role.
Action
Create Incident
Creates an incident in PagerDuty (POST /incidents).
Action
Create Note on Incident
Creates a note on a given incident.
Action
Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation Policy
Retrieve a single escalation policy by its ID.
Action
Get Incident
Retrieve a single PagerDuty incident by id.
Action
Get Schedule
Retrieve a single on-call schedule by its ID.
Action
Get Service
Retrieve a single PagerDuty service by id.
Action
Get Team
Retrieve a single team by its ID.
Action
Get User Information
Gets a user's information based on provided ID.
Action
List Escalation Policies
List PagerDuty escalation policies (GET /escalation_policies).
Action
List Incident Notes
List all notes attached to an incident.
Action
List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
Action
List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
Action
List Schedule Overrides
List overrides on a schedule within a required since/until time window.
Action
List Schedules
List PagerDuty on-call schedules (GET /schedules).
Action
List Services
List PagerDuty services (GET /services).
Action
List Teams
List all teams in the account.
Action
List Users
List PagerDuty users (GET /users).
Action
Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
Action
Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance Window
Updates a maintenance window.

Each app on its own

The other way round: PagerDuty to OnePageCRM