Integration
Connect One Tap and ServiceNow
When New Participant Check-in fires in One Tap, your agent runs Add File Attachment to Record in ServiceNow, or New Attachment Added in ServiceNow to Add Punch Pass in One Tap. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want One Tap and ServiceNow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What One Tap and ServiceNow can do together
From One Tap to ServiceNow
When New Participant Check-in in One Tap
then Add File Attachment to Record in ServiceNow
From ServiceNow to One Tap
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with One Tap and ServiceNow
Triggers and actions 9 triggers · 28 actions
- New Participant Check-in
Triggered when a participant is checked in on a One Tap list.
- New Profile
Triggered when a new person profile is created in One Tap.
- Add Punch Pass
Creates a punch pass for a profile, giving them a set number of check-ins that can be redeemed over time. Returns the new punch pass.
- Check in participant
Checks in a participant on a One Tap list, recording the check-in time, location and method. Returns the updated participant.
- Check out participant
Checks out a participant on a One Tap list, recording the check-out time, location and method. Returns the updated participant.
- Create List
Creates a new list (event) in One Tap that people can be checked in to. Returns the new list.
- Create Participant
Adds a profile to a One Tap list as a participant, optionally recording a check-in or check-out at the same time. Returns the new participant.
- Create Profile
Creates a new person profile in One Tap, including any custom fields the account has defined. Returns the new profile.
- Delete List
Deletes a list (event) from One Tap. Returns the vendor's confirmation of the deletion.
- Delete Pass
Deletes a pass from One Tap so it can no longer be used to check in. Returns the vendor's confirmation of the deletion.
- Delete Profile
Deletes a person's profile from One Tap. Returns the vendor's confirmation of the deletion.
- Get List
Returns a single One Tap list (event) with its schedule, check-in settings and survey data.
- Get Lists
Returns the lists (events) in the One Tap account, with optional filtering by name, date range, type or parent list.
- Get Participants on List
Returns the participants on a One Tap list, with their check-in and check-out details.
- Get Passes
Returns the passes in the One Tap account, optionally limited to one profile, participant or pass type.
- Get Profile
Returns a single person's profile from One Tap, including the account's custom fields.
- Get Profile Passes
Returns the passes belonging to one person's profile in One Tap.
- Get Profiles
Returns the people profiles in the One Tap account, with optional search, favorite filtering and sorting.
- Redeem Punch Pass
Redeems one punch on a punch pass by linking it to a check-in. Returns the updated punch pass.
- Remove Participant
Removes a participant from a One Tap list. Returns the vendor's confirmation of the removal.
- Update List
Updates a One Tap list (event) — its name, dates, description and check-in settings. Only the values supplied are changed. Returns the updated list.
- Update Participant
Updates a participant's check-in and check-out details on a One Tap list. Only the values supplied are changed. Returns the updated participant.
- Update Profile
Updates a person's profile in One Tap, including the account's custom fields. Only the values supplied are changed. Returns the updated profile.
- New Attachment Added
Triggered when a new attachment is added.
- New Comment Added
Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.
- New Record
Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.
- New Work Note Added
Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.
- New Work Notes (Cisco)
Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.
- Two-way sync new and updated incidents (Cisco)
A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.
- Two-way sync new and updated tables
A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.
- Add Comment to Incident
Adds a customer-visible comment to an incident (by sys_id) via the incident table.
- Add File Attachment to Record
Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.
- Add Work Note to Incident
Adds an internal work note to an incident (by sys_id) via the incident table.
- Create Record
Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.
- Delete Record
Deletes a record by sys_id from the specified ServiceNow table.
- List Records
Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.
- Update Record
Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
One Tap and ServiceNow, answered
What can start an automation from One Tap?
Any of One Tap's 2 triggers in the catalog, including New Participant Check-in and New Profile. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ServiceNow when something happens in One Tap?
Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ServiceNow to One Tap?
Yes. When something happens in ServiceNow, your agent can act in One Tap too. This page covers both directions: ServiceNow's triggers and One Tap's actions are listed here as well.
Do I have to build a connector for One Tap or ServiceNow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use One Tap and ServiceNow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.