Connect NetLicensing to Gorgias

Both apps 29NetLicensing 14Gorgias 15

• Trigger
  New Licensee

  Triggers when a new licensee is created

• Trigger
  New Product

  Triggers when a new product is created

• Action
  Create License

  Issue a new license for a licensee. POST /core/v2/rest/license (licenseeNumber, licenseTemplateNumber, plus template-dependent params).

• Action
  Create Licensee

  Create a new Licensee

• Action
  Delete License

  Delete a license by licenseNumber. DELETE /core/v2/rest/license/{licenseNumber}.

• Action
  Delete Licensee

  Delete a licensee by licenseeNumber. DELETE /core/v2/rest/licensee/{licenseeNumber}.

• Action
  Delete Product

  Delete a product by productNumber. DELETE /core/v2/rest/product/{productNumber}.

• Action
  Find a License

  Get a license by licenseNumber, or list all licenses. GET /core/v2/rest/license/{licenseNumber} or GET /core/v2/rest/license.

• Action
  Find a Licensee

  Search a Licensee by its number

• Action
  Find a License Template

  Get a license template by licenseTemplateNumber, or list all license templates. GET /core/v2/rest/licensetemplate/{licenseTemplateNumber} or GET /core/v2/rest/licensetemplate.

• Action
  Find a Product

  Search a Product by its number

• Action
  Update License

  Update an existing license by licenseNumber. POST /core/v2/rest/license/{licenseNumber}.

• Action
  Update Licensee

  Update an existing licensee by licenseeNumber. POST /core/v2/rest/licensee/{licenseeNumber}.

• Action
  Update Product

  Update an existing product by productNumber. POST /core/v2/rest/product/{productNumber}.

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.