Integration
Connect monday.com and TOPdesk
When Any Column Value Changed in Board fires in monday.com, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Create Item in monday.com. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want monday.com and TOPdesk to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What monday.com and TOPdesk can do together
From monday.com to TOPdesk
When Any Column Value Changed in Board in monday.com
then Create an Incident in TOPdesk
From TOPdesk to monday.com
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with monday.com and TOPdesk
Triggers and actions 15 triggers · 33 actions
- Any Column Value Changed in Board
Triggers when any column's value is changed in the selected board.
- Item Moved to Group (Same or Different Board)
Triggers when an item is moved to a group (same or different board).
- New Board
Triggers when a new board is created.
- New Item in Board
Triggers when an item is created in a specific board.
- New Subitem on Board
Triggers when a new subitem on a specific board is created.
- New Update in Board
Triggers when a new update is posted on a board.
- New User
Triggers when a new user joins your monday.com account.
- Specific Columns Values Changed in Board
Triggers when one of the specified columns' value is changed in the selected board.
- Specific Column Value Changed in Board
Triggers when a specific column's value changes in the selected board.
- Specific Subitem Column Value Changed in Board
Triggers when a specific column's value changes in a subitem within the selected board.
- Archive Board
Archives a board
- Archive Group
Archives a specific group in a board
- Archive Item
Archives an item
- Create Board
Creates a new board
- Create Column
Create a new column in board.
- Create Group
Creates a new group in a board
- Create Item
Create a new Item in a board
- Create Subitem
Create a new subitem in a item with column values
- Create Update
Create a new update.
- Delete Group
Delete a specific group from a board
- Delete Item
Delete an item from a board
- Duplicate Item
Create a duplicate of an existing item (including subitems). Note: this action takes a few minutes to complete the subitem duplication.
- Find Items
Find items that match a specific value in a column
- Find Subitems
Finds the subitems of a specific item on the board
- Find User by Name
Search for a user by name using exact matching
- Get Board Values
Returns the data for a all columns in the specific board
- Get Column Values
Returns the data for a specific column in the board
- Get File Column Values
Returns the data for a specific file column in the board
- Get Group Details
Returns the group name for a specific board
- Get User Details
Returns the details for a specific user
- Group Position
Duplicate a group with its items
- List Boards
Returns a list of your active boards ordered by creation date. Optionally specify a maximum number to return (default 25).
- Move Item to Group
Move an item to a different group
- Update Item
Change multiple column values of an item
- Update Item Name
Update an item's name
- Update Subitem
Updates a update subitem on your board.
- Upload File to Specific Column
Upload File To Specific Column
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
monday.com and TOPdesk, answered
What can start an automation from monday.com?
Any of monday.com's 10 triggers in the catalog, including Any Column Value Changed in Board, Item Moved to Group (Same or Different Board), New Board and New Item in Board. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in monday.com?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to monday.com?
Yes. When something happens in TOPdesk, your agent can act in monday.com too. This page covers both directions: TOPdesk's triggers and monday.com's actions are listed here as well.
Do I have to build a connector for monday.com or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use monday.com and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.