Integration
Connect monday.com to Freshdesk
When something happens in monday.com, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want monday.com and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with monday.com and Freshdesk
Triggers and actions 13 triggers · 48 actions
Trigger
Any Column Value Changed in BoardTriggers when any column's value is changed in the selected board.
- Item Moved to Group (Same or Different Board)
Triggers when an item is moved to a group (same or different board).
- New Board
Triggers when a new board is created.
- New Item in Board
Triggers when an item is created in a specific board.
- New Subitem on Board
Triggers when a new subitem on a specific board is created.
- New Update in Board
Triggers when a new update is posted on a board.
- New User
Triggers when a new user joins your monday.com account.
- Specific Columns Values Changed in Board
Triggers when one of the specified columns' value is changed in the selected board.
- Specific Column Value Changed in Board
Triggers when a specific column's value changes in the selected board.
- Specific Subitem Column Value Changed in Board
Triggers when a specific column's value changes in a subitem within the selected board.
- Archive Board
Archives a board
- Archive Group
Archives a specific group in a board
- Archive Item
Archives an item
- Create Board
Creates a new board
- Create Column
Create a new column in board.
- Create Group
Creates a new group in a board
- Create Item
Create a new Item in a board
- Create Subitem
Create a new subitem in a item with column values
- Create Update
Create a new update.
- Delete Group
Delete a specific group from a board
- Delete Item
Delete an item from a board
- Duplicate Item
Create a duplicate of an existing item (including subitems). Note: this action takes a few minutes to complete the subitem duplication.
- Find Items
Find items that match a specific value in a column
- Find Subitems
Finds the subitems of a specific item on the board
- Find User by Name
Search for a user by name using exact matching
- Get Board Values
Returns the data for a all columns in the specific board
- Get Column Values
Returns the data for a specific column in the board
- Get File Column Values
Returns the data for a specific file column in the board
- Get Group Details
Returns the group name for a specific board
- Get User Details
Returns the details for a specific user
- Group Position
Duplicate a group with its items
- List Boards
Returns a list of your active boards ordered by creation date. Optionally specify a maximum number to return (default 25).
- Move Item to Group
Move an item to a different group
- Update Item
Change multiple column values of an item
- Update Item Name
Update an item's name
- Update Subitem
Updates a update subitem on your board.
- Upload File to Specific Column
Upload File To Specific Column
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews