Integration
Connect Mojo Helpdesk and Ploomes
When New Ticket fires in Mojo Helpdesk, your agent runs Add contact in Ploomes, or New contact in Ploomes to Add Comment to Ticket in Mojo Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Mojo Helpdesk and Ploomes to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Mojo Helpdesk and Ploomes can do together
From Mojo Helpdesk to Ploomes
When New Ticket in Mojo Helpdesk
then Add contact in Ploomes
When New Ticket With Due On in Mojo Helpdesk
then Add deal in Ploomes
From Ploomes to Mojo Helpdesk
When New contact in Ploomes
then Add Comment to Ticket in Mojo Helpdesk
When New deal in Ploomes
then Add Staff Note to Ticket in Mojo Helpdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Mojo Helpdesk and Ploomes
Triggers and actions 7 triggers · 42 actions
Trigger
New TicketTriggers when a new ticket is created in Mojo Helpdesk.
Trigger
New Ticket With Due OnTriggers when a new Mojo Helpdesk ticket that has a due date is created.
Trigger
New Ticket With Scheduled OnTriggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
Trigger
New UserTriggers when a new user is created in Mojo Helpdesk.
Action
Add assetCreates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
Action
Add Comment to TicketAdds a public comment to a Mojo Helpdesk ticket.
Action
Add Staff Note to TicketAdds an internal staff-only note to a Mojo Helpdesk ticket.
Action
Add Tag to TicketAdds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
Action
Add task to ticketCreates a task on a ticket, with optional notes, due date, assignee and completion status.
Action
Create TicketCreates a new ticket in Mojo Helpdesk and returns it.
Action
Create UserCreates a new user in Mojo Helpdesk.
Action
Delete ticketPermanently deletes a ticket, including its comments and attachments.
Action
Delete userPermanently deletes a user from Mojo Helpdesk. This cannot be undone.
Action
Find assets by criteriaReturns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
Action
Find User by EmailFinds a Mojo Helpdesk user by email address.
Action
Get assetReturns the details of a single asset, including its status, location, assigned users and attached files.
Action
Get TicketReturns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
Action
Get UserReturns one Mojo Helpdesk user by ID.
Action
List commentsReturns the comments on a Mojo Helpdesk ticket, including staff notes.
Action
List ticket queuesReturns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
Action
List ticketsReturns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
Action
List usersReturns the users (end users and agents) in your Mojo Helpdesk account.
Action
Remove tag from ticketRemoves a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
Action
Search TicketsFinds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
Action
Update assetUpdates an existing asset in Mojo Helpdesk, changing only the fields you supply.
Action
Update TicketUpdates an existing Mojo Helpdesk ticket; only the fields you supply change.
Action
Update UserUpdates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
Trigger
New contactTriggers when a new contact (person or company) is created in Ploomes.
Trigger
New dealTriggers when a new deal is created in Ploomes.
Trigger
New taskTriggers when a new task is created in Ploomes.
Action
Add contactCreates a contact (a person or a company) in Ploomes and returns the new contact record.
Action
Add dealCreates a deal in Ploomes for a client, with its title, stage, owner, amount and custom field values.
Action
Add interaction recordCreates an interaction record (a note, call or email log) on a Ploomes contact or deal.
Action
Add productCreates a product in your Ploomes account and returns the new product.
Action
Add quoteCreates a quote (proposal) on a deal in Ploomes from a document template, optionally with product sections and custom field values.
Action
Add taskCreates a task in Ploomes, optionally linked to a contact or deal.
Action
Delete contactDeletes a contact (person or company) from your Ploomes account.
Action
Delete dealDeletes a deal from your Ploomes account.
Action
Find contacts by criteriaReturns the Ploomes contacts (people and companies) that match the criteria you give.
Action
Find deals by criteriaReturns the deals that match the criteria you give, such as a title, stage or customer.
Action
Find interaction records by criteriaReturns the interaction records (activity history entries) that match the criteria you give.
Action
Find tasks by criteriaReturns the tasks that match the criteria you specify, such as title, contact or deal.
Action
Finish taskMarks a Ploomes task as finished.
Action
Get quoteReturns a single quote (proposal) by its ID, including its custom field values.
Action
Lose dealMarks a Ploomes deal as lost with the chosen loss reason and returns the updated deal.
Action
Update contactUpdates an existing Ploomes contact (person or company). Only the fields you fill in are changed.
Action
Update dealUpdates an existing deal in Ploomes. Only the fields you fill in are changed.
Action
Update taskUpdates an existing task in Ploomes. Only the fields you fill in are changed.
Action
Win dealMarks a Ploomes deal as won and returns the updated deal.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Mojo Helpdesk and Ploomes, answered
What can start an automation from Mojo Helpdesk?
Any of Mojo Helpdesk's 4 triggers in the catalog, including New Ticket, New Ticket With Due On, New Ticket With Scheduled On and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ploomes when something happens in Mojo Helpdesk?
Any of Ploomes's 19 actions, including Update contact, Update deal, Update task and Add contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ploomes to Mojo Helpdesk?
Yes. When something happens in Ploomes, your agent can act in Mojo Helpdesk too. This page covers both directions: Ploomes's triggers and Mojo Helpdesk's actions are listed here as well.
Do I have to build a connector for Mojo Helpdesk or Ploomes?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Mojo Helpdesk and Ploomes without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.