Connect Microsoft Entra ID and Trengo

Both apps 34Microsoft Entra ID 16Trengo 18

• Trigger
  New Group

  Triggers when a new group is created in your Microsoft Entra ID directory.

• Trigger
  New User

  Triggers when a new user is created in your Microsoft Entra ID directory.

• Action
  Add User to Group

  Adds a user as a member of a group in your Microsoft Entra ID directory.

• Action
  Create Group

  Creates a new security group or Microsoft 365 group in your Microsoft Entra ID directory.

• Action
  Create User

  Creates a new user in your Microsoft Entra ID directory with a starting password.

• Action
  Delete Group

  Deletes a group from your Microsoft Entra ID directory.

• Action
  Delete User

  Deletes a user from your Microsoft Entra ID directory. Deleted users can be restored for 30 days.

• Action
  Disable User

  Disables an existing user's account so they can no longer sign in. The user and their data are kept.

• Action
  Find Group

  Returns the groups whose name matches the name you give, either exactly or by how it starts, plus the first match on its own.

• Action
  Find User

  Finds a user in your Microsoft Entra ID directory whose email address or sign-in name matches the one you give. Returns nothing when no user matches.

• Action
  Get Group

  Fetches a group by ID. An error occurs if the group is not found.

• Action
  Get User

  Returns a user's profile from your Microsoft Entra ID directory by object ID or sign-in name.

• Action
  List Group Members

  Returns all direct members of a group: users, nested groups, devices and service principals.

• Action
  Remove User from Group

  Removes a user from a group in your Microsoft Entra ID directory.

• Action
  Update Group

  Updates the name, description or settings of a group in your Microsoft Entra ID directory. Fields left blank are not changed.

• Action
  Update User

  Updates the profile details of an existing user in your Microsoft Entra ID directory. Fields left blank are not changed.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.