Connect Mews to Dixa

Both apps 61Mews 35Dixa 26

• Trigger
  New Accounting Item

  Triggers when a new accounting (order) item is posted in Mews.

• Trigger
  New Closed Bill

  Triggers when a bill is closed in Mews.

• Trigger
  New Company Event

  Triggers when a new company profile is created in Mews.

• Trigger
  New Customer Event

  Triggers when a customer is added or updated in Mews.

• Trigger
  New Reservation Event

  Triggers when a reservation is created or changes, such as a new booking, check-in or check-out.

• Trigger
  New Space Block Event

  Triggers when a space is blocked as out of order or for internal (house) use in Mews.

• Action
  Add Customer File

  Attaches a file to a customer profile in Mews.

• Action
  Add external payment

  Adds a payment that was taken outside Mews (cash, wire transfer, voucher, etc.) to a customer's or company's bill.

• Action
  Add message

  Adds a message to a Mews message thread that this integration created.

• Action
  Add Reservation Companion

  Adds a customer as a companion on a reservation, if the reservation has room for another guest.

• Action
  Cancel reservation

  Cancels one or more reservations in Mews. Succeeds only if the reservations can be cancelled.

• Action
  Confirm reservation

  Confirms one or more optional reservations in Mews, marking them as Confirmed.

• Action
  Create Availability Block

  Creates an availability block (group allotment) in Mews.

• Action
  Create Company

  Creates a company profile in Mews.

• Action
  Create Customer

  Creates a customer profile in Mews and returns its id.

• Action
  Create New Task

  Creates a task for hotel staff in Mews.

• Action
  List bills

  Returns bills from Mews, optionally filtered by bill, customer, enterprise, state, type and issued, paid, due, created or updated dates.

• Action
  List companies

  Returns the company profiles of the property, optionally filtered by ids, names, external identifiers, activity state or created/updated time.

• Action
  List customers

  Returns customers from Mews, filtered by ids, emails, names, loyalty codes, company or created/updated/deleted time window.

• Action
  List payments

  Returns payments filtered by ids, accounts, bills, reservations, dates, state or type. At least one filter must be supplied.

• Action
  List products

  Returns the products (extras such as breakfast or parking) offered with the selected services.

• Action
  List rates

  Returns the rates (pricing setups) of the chosen Mews services, optionally filtered by property, rate, external identifier, activity state or update time.

• Action
  List reservations

  Returns the reservations in your Mews property, filtered by ids, confirmation numbers, states or date ranges.

• Action
  List resources

  Returns the resources (rooms, beds, spaces and other bookable units) of your Mews properties, optionally filtered by id, name or created/updated time.

• Action
  List services

  Returns the services (accommodation, restaurant, extras) offered by the property.

• Action
  List tasks

  Returns tasks of the property, filtered by task, department, reservation, or by when they were created, closed or due.

• Action
  Process reservation

  Checks out a reservation, marking it as Processed. Optionally closes the guests' bills or allows an open balance with a note.

• Action
  Search Bill by Id

  Finds a bill in Mews by its id.

• Action
  Search Customer by Email, Id or Name

  Finds customers in Mews by id, email, first name or last name.

• Action
  Search for a Reservation by Customer Id

  Finds the reservations owned by a customer in Mews.

• Action
  Search for a Reservation by Reservation Id

  Finds a reservation in Mews by its id.

• Action
  Search for Current Rate Prices

  Returns the prices of a rate for each night in a date range.

• Action
  Start reservation

  Checks in a reservation, marking it as Started. The reservation must be confirmed and have an inspected room assigned.

• Action
  Update Company

  Updates a company's name, invoicing email, phone or notes in Mews.

• Action
  Update Customer

  Updates a customer's name, email, phone or notes in Mews; blank fields are left unchanged.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Add Message

  Adds an inbound or outbound message to an existing Dixa conversation and returns the created message.

• Action
  Anonymize Data

  Requests the anonymization of a Dixa end user, conversation, or single message, and returns the status of the anonymization request.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Rate Conversation

  Records a customer's rating on a Dixa conversation by creating a rating offer and submitting the result.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.