Integration
Connect MailUp and ServiceNow
When New Email Message in List fires in MailUp, your agent runs Add File Attachment to Record in ServiceNow, or New Attachment Added in ServiceNow to Create New Email Message in MailUp. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want MailUp and ServiceNow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What MailUp and ServiceNow can do together
From MailUp to ServiceNow
When New Email Message in List in MailUp
then Add File Attachment to Record in ServiceNow
When New Group in MailUp
then Create Record in ServiceNow
From ServiceNow to MailUp
When New Attachment Added in ServiceNow
then Create New Email Message in MailUp
When New Comment Added in ServiceNow
then Send Message to Email Address in MailUp
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with MailUp and ServiceNow
Triggers and actions 11 triggers · 32 actions
Trigger
New Email Message in ListA new email message was created in the list. MailUp is a multi-list environment and messages are list-specific.
Trigger
New GroupNew group added to the specified list. MailUp is a multi-list environment and groups are list-specific.
Trigger
New Recipient SubscribedThere is a new subscriber in the specified list. MailUp is a multi-list environment.
Trigger
New Recipient UnsubscribedA recipient unsubscribed from the specified list. MailUp is a multi-list environment.
Action
Add listCreate a new list. POST Console/List
Action
Add Recipient to GroupAdd recipient to the specified group on the list.
Action
Add Recipient to ListAdds a new recipient to the specified list as a subscriber.
Action
Create New Email MessageCreate a new email message on the specified list.
Action
Create New GroupAdd a new group to the specified list. MailUp is a multi-list environment.
Action
Delete email messageDelete an email message. DELETE Console/List/{id_List}/Email/{id_Message}
Action
Delete groupDelete a group in a list. DELETE Console/List/{id_List}/Group/{id_Group}
Action
Delete listDelete a list. DELETE Console/List/{id_List}
Action
Get email messageRetrieve email message details. GET Console/List/{id_List}/Email/{id_Message}
Action
Get listRetrieve list details by id. GET Console/List/{id_List}
Action
List email messagesRetrieve email messages of a list. GET Console/List/{id_List}/Emails
Action
List Email Message Sendingslists the sendings (send tasks, with recipients count and status) created for an email message.
Action
List Group RecipientsLists the recipients in a MailUp group (GET Console/Group/{id_group}/Recipients), with id, email, name and personal data fields.
Action
List groupsRetrieve groups of a list. GET Console/List/{id_List}/Groups
Action
List listsRetrieve the console's lists. GET Console/List on services.mailup.com/API/v1.1/Rest/ConsoleService.svc
Action
List subscribed recipientsRetrieve subscribed recipients of a list. GET Console/List/{id_List}/Recipients/Subscribed
Action
Remove recipient from groupUnsubscribe a recipient from a group. DELETE Console/Group/{id_Group}/Unsubscribe/{id_Recipient}
Action
Remove Recipient From ListThis method unsubscribe the given recipient from the specified list.
Action
Send Message to Email AddressSends the specified message (previously created in MailUp in the specified List) to the email address specified.
Action
Send Message to GroupSend a message to a predefined group in the specified list.
Action
Send message to listSend an email message to all recipients of a list. POST Console/List/{id_List}/Email/{id_Message}/Send
Action
Unsubscribe recipient from listUnsubscribe a recipient from a list. DELETE Console/List/{id_List}/Unsubscribe/{id_Recipient}
Action
Update email messageModify an email message. PUT Console/List/{id_List}/Email/{id_Message}
Action
Update groupModify a group in a list. PUT Console/List/{id_List}/Group/{id_Group}
Action
Update listModify details of a list. PUT Console/List/{id_List}
Trigger
New Attachment AddedTriggered when a new attachment is added.
Trigger
New Comment AddedTriggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.
Trigger
New RecordPolls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.
Trigger
New Work Note AddedTriggered when a new work note is added to a record (e.g. incident) in ServiceNow.
Trigger
New Work Notes (Cisco)Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.
Trigger
Two-way sync new and updated incidents (Cisco)A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated tablesA trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.
Action
Add Comment to IncidentAdds a customer-visible comment to an incident (by sys_id) via the incident table.
Action
Add File Attachment to RecordAttaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.
Action
Add Work Note to IncidentAdds an internal work note to an incident (by sys_id) via the incident table.
Action
Create RecordCreates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.
Action
Delete RecordDeletes a record by sys_id from the specified ServiceNow table.
Action
List RecordsLists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.
Action
Update RecordUpdates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
MailUp and ServiceNow, answered
What can start an automation from MailUp?
Any of MailUp's 4 triggers in the catalog, including New Email Message in List, New Group, New Recipient Subscribed and New Recipient Unsubscribed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ServiceNow when something happens in MailUp?
Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ServiceNow to MailUp?
Yes. When something happens in ServiceNow, your agent can act in MailUp too. This page covers both directions: ServiceNow's triggers and MailUp's actions are listed here as well.
Do I have to build a connector for MailUp or ServiceNow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use MailUp and ServiceNow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.