Integration
Connect MailerSend to Freshdesk
When something happens in MailerSend, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want MailerSend and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with MailerSend and Freshdesk
Triggers and actions 14 triggers ยท 22 actions
Trigger
Email Is Clicked ThroughTriggers when the recipient clicks on a link.
- Email Is Delivered
Triggers when an email is delivered.
- Email Is Hard Bounced
Triggers when an email is hard bounced.
- Email Is Opened
Triggers when an email is opened.
- Email Is Reported as Spam
Triggers when an email is reported as spam.
- Email Is Sent
Triggers when an email is sent.
- Email Is Soft Bounced
Triggers when an email is soft bounced.
- Recipient Has Unsubscribed
Triggers when a recipient unsubscribes from your mailing activity.
- SMS Delivery Failed
Triggers when SMS failed to deliver.
- SMS Is Delivered
Triggers when SMS is delivered.
- SMS Is Sent
Triggers when SMS is sent.
- Send an Email
Send an email via your MailerSend account.
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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