Integration

Connect MagicBlocks to Freshdesk

When something happens in MagicBlocks, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

MagicBlocks1 triggerMagicBlocks5 actionsFreshdesk3 triggersFreshdesk21 actions

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Build it

What do you want MagicBlocks and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with MagicBlocks and Freshdesk

Triggers and actions 4 triggers · 26 actions

Trigger
Contact Created or Updated
Triggers when a contact is created or updated.
Action
Create Contact
Creates a contact in your workspace
Action
Find Contact
Finds a contact by id or email or phone from your workspace
Action
Get Contact
Get a single contact by id, email, or phone. GET /v1/contacts/{contactId}, /v1/contacts/email/{email}, /v1/contacts/phone/{phone}
Action
List Contacts
List all contacts in a MagicBlocks workspace. GET /v1/contacts
Action
Update Contact
Updates a contact in your workspace.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to MagicBlocks