Connect Loop Returns to When I Work

Both apps 106Loop Returns 84When I Work 22

• Trigger
  New Return Created

  Triggers when a new return is created in Loop.

• Trigger
  Return Status Updated

  Triggers when a Loop return changes state (for example open to closed or cancelled).

• Action
  Add Product to Collection

  Attach a product to a collection.

• Action
  Add Product to Collection by External ID

  Attach a product to a collection by commerce `external_id`.

• Action
  Advanced Shipping Notice

  This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of

• Action
  Cancel Draft Return

  Cancel a draft return.

• Action
  Cancel Return

  Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same

• Action
  Close Return

  Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the

• Action
  Create Allowlist Item

  Create an allowlist entry.

• Action
  Create Blocklist Item

  Create a blocklist entry.

• Action
  Create Bulk Operation

  Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.

• Action
  Create Destination

  Create a destination.

• Action
  Create Fraud Report

  Attach a fraud report to a return.

• Action
  Create Return Note

  Post a new note to a return.

• Action
  Delete Allowlist Item

  Delete an allowlist entry.

• Action
  Delete Blocklist Item

  Delete a blocklist entry.

• Action
  Delete Collection

  Delete a collection.

• Action
  Delete Collection by External ID

  Delete a collection by its commerce `external_id`.

• Action
  Delete Customer

  Delete a customer.

• Action
  Delete Customer by External ID

  Delete a customer by its commerce `external_id`.

• Action
  Delete Destination

  Delete a destination.

• Action
  Delete Inventory

  Delete an inventory.

• Action
  Delete Inventory by External IDs

  Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Delete Location

  Delete a location.

• Action
  Delete Location by External ID

  Delete a location by its commerce `external_id`.

• Action
  Delete Order

  Delete a specific order.

• Action
  Delete Order by External ID

  Delete a specific order by its commerce `external_id`.

• Action
  Delete Product by External ID

  Delete a product by its commerce `external_id`.

• Action
  Delete Product from Collection

  Delete a product from a collection.

• Action
  Delete Product from Collection by External ID

  Delete a product from a collection by commerce `external_id`.

• Action
  Delete Product Variant

  Delete a product variant.

• Action
  Delete Product Variant by External ID

  Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Detailed Returns List

  Pull a detailed list of returns created within a given timeframe.

• Action
  Finalize Items

  Finalizes the returning items and cart items of the draft return.

• Action
  Flag Return

  Flag a return in Loop for review. This will prevent automated processing and will require a human to go

• Action
  Get All Destinations

  Retrieve all destinations.

• Action
  Get Allowlist Item

  Retrieve an allowlist entry.

• Action
  Get Blocklist Item

  Retrieve a blocklist entry.

• Action
  Get Bulk Operation

  Get the details about a specific bulk operation.

• Action
  Get Collection

  Get details about a single collection.

• Action
  Get Collection by External ID

  Get details about a single collection by its commerce `external_id`.

• Action
  Get Customer

  Get details about a single customer.

• Action
  Get Customer by External ID

  Get details about a single customer by its commerce `external_id`.

• Action
  Get Destination Details

  Get details for a single destination.

• Action
  Get Draft Return

  Retrieves the details of a draft return, including its current state, returning items, cart items, and

• Action
  Get Inventory

  Get inventory details for a product variant by location.

• Action
  Get Inventory by External IDs

  Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Get Location

  Get the details about a single location.

• Action
  Get Location by External ID

  Get the details about a single location by its commerce `external_id`.

• Action
  Get Order

  Get details about a specific order.

• Action
  Get Order by External ID

  Get details about a specific order by its commerce `external_id`.

• Action
  Get Product by External ID

  Get the details about a single product by its commerce `external_id`.

• Action
  Get Product Variant

  Get the details about a single product variant.

• Action
  Get Product Variant by External ID

  Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Get Return Details

  Get the details of a specific return based on a return's ID,

• Action
  Get Return Notes

  Get notes on a specific return using the return's ID.

• Action
  Get Shipment Information

  Get high level information from a Happy Returns shipment.

• Action
  Get Shipment Items

  Get all items for a Happy Returns shipment.

• Action
  Get Shipments

  Get information about all Happy Returns shipments created within a given timeframe.

• Action
  List Allowlist Items

  Retrieve a list of paginated allowlist entries.

• Action
  List Blocklist Items

  Retrieve a list of paginated blocklist entries.

• Action
  List Bulk Operation Jobs

  Retrieve a list of bulk operation jobs.

• Action
  List Bulk Operations

  Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.

• Action
  List Collections

  Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Customers

  Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Inventories

  Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Locations

  Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Orders

  List all orders.

• Action
  List Products

  Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  List Product Variants

  Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  Look Up Order Return Eligibility by Order Name

  Report per-line-item return eligibility for an order, by its order name, without starting a return.

• Action
  Process Return

  Process a return in Loop based on the return ID. Processing a return will archive it in Loop and

• Action
  Remove Cart Item

  Removes a specific item from the draft return's cart.

• Action
  Remove Line Items

  Remove one or more line items from an open return.

• Action
  Remove Returning Item

  Removes a specific item from the draft return's ReturningItems.

• Action
  Set Address

  Sets the return shipping address for the draft return.

• Action
  Set Credit Type

  Sets the credit type for the draft return.

• Action
  Set Customer

  Sets the customer information for the draft return.

• Action
  Set Processing Type

  Sets the processing type (`regular` or `instant`) of the draft return.

• Action
  Set Returning Item Return Type

  Sets the return type for a specific returning item.

• Action
  Submit Draft Return

  Submits the draft return.

• Action
  Unfinalize Items

  Reopens the returning items and cart items of the draft return for modification.

• Action
  Update Destination

  Update a destination.

• Action
  Upsert Inventory

  Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.

• Action
  Add location

  Creates a new schedule (location) in the When I Work account and returns the created schedule.

• Action
  Add position

  Creates a position, such as Dishwasher or Server, in the When I Work account.

• Action
  Add time entry

  Creates a time entry on a user's timesheet in When I Work and returns the new entry.

• Action
  Add time off request

  Creates a time off request for a user, covering a start and end time, with an optional time off type and paid hours.

• Action
  Clock in

  Clocks a user in, starting a time entry for them. Returns the time entry, the user and the punches recorded on it.

• Action
  Clock out

  Clocks a When I Work user out and returns the time entry the clock-out belongs to.

• Action
  Create User

  Creates a new user in the When I Work account and returns the created user, optionally sending them an invitation.

• Action
  Delete shift

  Deletes a shift by its ID, optionally notifying the assigned user and removing later shifts in a repeating series. This cannot be undone.

• Action
  Delete user

  Deletes a user from the When I Work account, optionally deleting their future shifts as well. When I Work allows this to be reversed.

• Action
  Get account

  Returns the When I Work account for the connected login, including its company name, plan status, enabled features and settings. For a parent account, also returns its child accounts.

• Action
  Get shift

  Returns a single shift by its ID, including its breaks and any repeating series it belongs to. An error occurs if the shift is not found.

• Action
  Get user

  Returns a single When I Work user by ID, including their contact details, role, positions, schedules and pay information.

• Action
  List locations

  Returns all the schedules (locations) in the When I Work account, optionally only those not yet confirmed.

• Action
  List positions

  Returns all the positions in the When I Work account, optionally including deleted ones.

• Action
  List shifts

  Returns the shifts in a date range, optionally narrowed to a user or schedule, and optionally including open, unpublished or repeating shifts.

• Action
  List sites

  Returns all the sites in the When I Work account, optionally including deleted sites.

• Action
  List time entries

  Returns the time entries (timesheet records) in a date range, optionally limited to specific users, entries still clocked in, or entries updated since a given time.

• Action
  List time off requests

  Returns the time off requests that fall within a date range, optionally narrowed by user, schedule, status or type.

• Action
  List users

  Returns the users in the When I Work account, optionally narrowed by schedule or by a search on name or email, and optionally including pending or deleted users.

• Action
  Publish shifts

  Publishes a group of shifts so they become visible on the schedule, and returns the shifts that were published. It does not notify the assigned users.

• Action
  Update shift

  Updates an existing shift on the schedule, such as its times, assigned user, position, breaks or notes, and returns the updated shift.

• Action
  Update user

  Updates an existing user's contact details, role, positions, schedules, pay and access settings, and can reactivate a deleted user. Returns the updated user.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.