Connect Loop Returns and Solidarity Tech

Both apps 222Loop Returns 105Solidarity Tech 117

• Trigger
  New Return Created

  Triggers when a new return is created in Loop.

• Trigger
  Return Status Updated

  Triggers when a Loop return changes state (for example open to closed or cancelled).

• Action
  Add Product to Collection

  Attach a product to a collection.

• Action
  Add Product to Collection by External ID

  Attach a product to a collection by commerce `external_id`.

• Action
  Advanced Shipping Notice

  This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of

• Action
  Assess Dispositions

  Assess return line item dispositions.

• Action
  Cancel Draft Return

  Cancel a draft return.

• Action
  Cancel Return

  Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same

• Action
  Close Return

  Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the

• Action
  Create Allowlist Item

  Create an allowlist entry.

• Action
  Create Blocklist Item

  Create a blocklist entry.

• Action
  Create Bulk Operation

  Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.

• Action
  Create Cart

  Create a cart object and populate it with one or more product variants.

• Action
  Create Collection

  Create a new collection.

• Action
  Create Destination

  Create a destination.

• Action
  Create Fraud Report

  Attach a fraud report to a return.

• Action
  Create Location

  Create a new location.

• Action
  Create Product

  Create a new product.

• Action
  Create Product Variant

  Create a new product variant.

• Action
  Create Return Deep Link

  Create a deep link URL.

• Action
  Create Return Deep Link with QR Code

  Generate a link to a QR code image file that,

• Action
  Create Return Note

  Post a new note to a return.

• Action
  Delete Allowlist Item

  Delete an allowlist entry.

• Action
  Delete Blocklist Item

  Delete a blocklist entry.

• Action
  Delete Collection

  Delete a collection.

• Action
  Delete Collection by External ID

  Delete a collection by its commerce `external_id`.

• Action
  Delete Customer

  Delete a customer.

• Action
  Delete Customer by External ID

  Delete a customer by its commerce `external_id`.

• Action
  Delete Destination

  Delete a destination.

• Action
  Delete Inventory

  Delete an inventory.

• Action
  Delete Inventory by External IDs

  Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Delete Location

  Delete a location.

• Action
  Delete Location by External ID

  Delete a location by its commerce `external_id`.

• Action
  Delete Order

  Delete a specific order.

• Action
  Delete Order by External ID

  Delete a specific order by its commerce `external_id`.

• Action
  Delete Product by External ID

  Delete a product by its commerce `external_id`.

• Action
  Delete Product from Collection

  Delete a product from a collection.

• Action
  Delete Product from Collection by External ID

  Delete a product from a collection by commerce `external_id`.

• Action
  Delete Product Variant

  Delete a product variant.

• Action
  Delete Product Variant by External ID

  Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Detailed Returns List

  Pull a detailed list of returns created within a given timeframe.

• Action
  Finalize Items

  Finalizes the returning items and cart items of the draft return.

• Action
  Flag Return

  Flag a return in Loop for review. This will prevent automated processing and will require a human to go

• Action
  Get All Destinations

  Retrieve all destinations.

• Action
  Get Allowlist Item

  Retrieve an allowlist entry.

• Action
  Get Blocklist Item

  Retrieve a blocklist entry.

• Action
  Get Bulk Operation

  Get the details about a specific bulk operation.

• Action
  Get Collection

  Get details about a single collection.

• Action
  Get Collection by External ID

  Get details about a single collection by its commerce `external_id`.

• Action
  Get Customer

  Get details about a single customer.

• Action
  Get Customer by External ID

  Get details about a single customer by its commerce `external_id`.

• Action
  Get Destination Details

  Get details for a single destination.

• Action
  Get Draft Return

  Retrieves the details of a draft return, including its current state, returning items, cart items, and

• Action
  Get Inventory

  Get inventory details for a product variant by location.

• Action
  Get Inventory by External IDs

  Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Get Location

  Get the details about a single location.

• Action
  Get Location by External ID

  Get the details about a single location by its commerce `external_id`.

• Action
  Get Order

  Get details about a specific order.

• Action
  Get Order by External ID

  Get details about a specific order by its commerce `external_id`.

• Action
  Get Product

  Get the details about a single product.

• Action
  Get Product by External ID

  Get the details about a single product by its commerce `external_id`.

• Action
  Get Product Variant

  Get the details about a single product variant.

• Action
  Get Product Variant by External ID

  Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Get Return Details

  Get the details of a specific return based on a return's ID,

• Action
  Get Return Notes

  Get notes on a specific return using the return's ID.

• Action
  Get Shipment Information

  Get high level information from a Happy Returns shipment.

• Action
  Get Shipment Items

  Get all items for a Happy Returns shipment.

• Action
  Get Shipments

  Get information about all Happy Returns shipments created within a given timeframe.

• Action
  Grade Items

  Grade the condition of return line items.

• Action
  Initialize Draft Return

  Initialize a new draft return.

• Action
  List Allowlist Items

  Retrieve a list of paginated allowlist entries.

• Action
  List Blocklist Items

  Retrieve a list of paginated blocklist entries.

• Action
  List Bulk Operation Jobs

  Retrieve a list of bulk operation jobs.

• Action
  List Bulk Operations

  Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.

• Action
  List Collections

  Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Customers

  Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Inventories

  Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Locations

  Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Orders

  List all orders.

• Action
  List Products

  Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  List Product Variants

  Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  Look Up Order Return Eligibility by Order Name

  Report per-line-item return eligibility for an order, by its order name, without starting a return.

• Action
  Process Return

  Process a return in Loop based on the return ID. Processing a return will archive it in Loop and

• Action
  Redact Customer

  Queue GDPR customer redaction for a Loop Anywhere (Commerce Data) shop.

• Action
  Remove Cart Item

  Removes a specific item from the draft return's cart.

• Action
  Remove Line Items

  Remove one or more line items from an open return.

• Action
  Remove Returning Item

  Removes a specific item from the draft return's ReturningItems.

• Action
  Select Return Method

  Selects a return method for the draft return.

• Action
  Set Address

  Sets the return shipping address for the draft return.

• Action
  Set Credit Type

  Sets the credit type for the draft return.

• Action
  Set Customer

  Sets the customer information for the draft return.

• Action
  Set Processing Type

  Sets the processing type (`regular` or `instant`) of the draft return.

• Action
  Set Returning Item Return Reason

  Sets the return reason for a specific returning item.

• Action
  Set Returning Item Return Type

  Sets the return type for a specific returning item.

• Action
  Submit Draft Return

  Submits the draft return.

• Action
  Unfinalize Items

  Reopens the returning items and cart items of the draft return for modification.

• Action
  Update Collection

  Update a collection.

• Action
  Update Customer

  Update a customer.

• Action
  Update Destination

  Update a destination.

• Action
  Upsert Collection

  Upsert a collection, identified using the collection's `name` and `external_id`.

• Action
  Upsert Customer

  Upsert a customer, identified using the customer's `external_id`.

• Action
  Upsert Inventory

  Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.

• Action
  Upsert Inventory by External IDs

  Upsert inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If the inventory exists, it will be updated; if it doesn't exist, it will be created. The product variant and location must already exist. If more than one produc

• Action
  Upsert Product Variant

  Upsert a product variant, identified using the product's `external_id`.

• Action
  Upsert Product Variant by Product External ID

  Upsert a product variant under a parent product identified by its commerce `external_id`. The variant is identified using the variant's `external_id` in the request body.

• Trigger
  New Donation Charge

  Triggers when a new donation charge is created in Solidarity Tech.

• Trigger
  New Event

  Triggers when a new event is created in Solidarity Tech.

• Trigger
  New Event RSVP

  Triggers when a new event RSVP is created in Solidarity Tech.

• Trigger
  New User

  Triggers when a new person is created in Solidarity Tech.

• Trigger
  New User Action

  Triggers when someone submits a form or takes an action in Solidarity Tech.

• Action
  Activate Automation

  Turns the automation on. From that moment its triggers enroll real people and its steps send real messages. Refused with 422 and the full list of problems when the automation is not valid (for example no trigger, no steps, or a step missing required data).

• Action
  Add Event Session Host

  Adds a user as a host of the event session. Atomic and idempotent: adding a user who is already a host returns 200 without duplicating. The user must belong to your organization. Hosts are readable on the session as host_user_ids and usable in message templates via the {{ event-session.hosts }}, {{

• Action
  Add Task Targets

  Adds people to a phone bank, text bank, or work list (any task whose contact_strategy is one_to_one) from a filter, a saved user list, or explicit user ids. Send exactly one source. Only eligible people are added (active, phone number, contact permission for the task action) and people already on th

• Action
  Archive Custom Property Record

  Archives the record. Records are never deleted, because people who selected the record keep its value. An archived record is hidden from the list and from pickers. Returns 422 when the property is not an object property.

• Action
  Create Agent Assignment

  Creates an active agent assignment with the specified details. Any other active assignment of the person ends, so the person has one active agent.

• Action
  Create Automation

  Creates an automation from the canonical definition.

• Action
  Create Custom Property Option

  Creates an option for a custom user property

• Action
  Create Custom User Property

  Creates a new custom user property

• Action
  Create Event

  Creates an event with its first event session. The event session inherits the title from the event unless session_title is provided. Session titles are capped at 65 characters by default; pass allow_long_title=true to raise the cap to 200 characters (useful when syncing events from external platform

• Action
  Create Event Attendance

  Creates an event attendance with the specified details.

• Action
  Create Event Page

  Creates the public event page for an event that has no page yet. This is the same page that the dashboard "Create page" button makes: it uses the event title, the sidebar template, and the default form of the website. `content` is the HTML for the page body. Scripts, event handlers, and other unsafe

• Action
  Create Event Rsvp

  Creates an event rsvp with the specified details.

• Action
  Create Event Session

  Creates an event session with the specified details. Session titles are capped at 65 characters by default; pass allow_long_title=true to raise the cap to 200 characters (useful when syncing events from external platforms with longer names).

• Action
  Create Field Survey URL

  Generates a field survey URL

• Action
  Create Page

  Creates a generic form page from an ordered list of fields. Each field becomes the component the form builder makes for its type, so the page edits normally in the dashboard afterwards.

• Action
  Create Scheduled Task

  Creates a scheduled task with the specified details.

• Action
  Create Task Agent

  Creates a task agent with the specified details.

• Action
  Create Task Assignment

  Creates a task assignment, assigning a user to participate in a phonebank or textbank campaign.

• Action
  Create Team Member

  Creates a new team member

• Action
  Create Text Template

  Creates a text template with the specified details.

• Action
  Create/Update Person

  Creates or updates a user

• Action
  Create User Action

  Creates a user action for a user.

• Action
  Create User List

  Creates a User List with the specified details. The parameters field must conform to the QueryBuilder format. Every rule id must be one the filter engine recognises; unknown ids return 422 instead of being silently ignored. A "list" rule may only reference saved

• Action
  Create User Note

  Creates a user note

• Action
  Create User Relationship

  Creates a user relationship

• Action
  Deactivate Automation

  Turns the automation off. No new people are enrolled, and people already enrolled stop at their current step, the same as the dashboard toggle. No step runs while the automation is off. When a user turns it back on in the dashboard, they choose if the stopped people continue or leave the automation.

• Action
  Delete Agent Assignment

  Ends the agent assignment with the specified ID. It sets is_active to false and keeps the record.

• Action
  Delete Custom Property Option

  Removes an option from a custom user property

• Action
  Delete Event

  Deletes an event and every one of its sessions, past and upcoming, the same as Delete event in the dashboard. This cannot be undone.

• Action
  Delete Event Attendance

  Deletes an event attendance with the specified ID.

• Action
  Delete Event Rsvp

  Deletes an event rsvp with the specified ID.

• Action
  Delete Event Session

  Deletes an event session with the specified ID.

• Action
  Delete Scheduled Task

  Deletes a scheduled task with the specified ID.

• Action
  Delete Task Agent

  Deletes a task agent with the specified ID.

• Action
  Delete Task Assignment

  Deletes a task assignment with the specified ID.

• Action
  Delete Text Template

  Deletes a text template with the specified ID.

• Action
  Delete User

  Deletes a user

• Action
  Delete User List

  Deletes a user list with the specified ID.

• Action
  Delete User Note

  Deletes a user note with the specified ID.

• Action
  Delete User Relationship

  Deletes a user relationship

• Action
  Enroll User in Automation

  Enrolls a person in an active automation. The person starts at the first step of the automation. The automation must be reachable from the chapter of the person.

• Action
  Get Agent Assignment

  Shows a single agent assignment

• Action
  Get Automation

  Returns the full definition plus state: is_active, active_enrollment_count, is_valid, and activation_errors (empty when the automation can be activated).

• Action
  Get Email Blast

  `is_valid` is true when the blast has an audience filter, a sender, a subject, and content. It does not check how many people the filter matches.

• Action
  Get Event

  Returns a single event. The response includes `primary_event_id` (always resolves to the original event ID, even for co-hosted mirrors) and `is_co_hosted_mirror` (true if this event is a mirror copy from a co-host relationship). Event sessions include `primary_session_id` for the same purpose. If th

• Action
  Get Event Rsvp

  Shows a single event rsvp

• Action
  Get Event Session

  Returns one event session. tags holds the tags set on the session itself; all_tags adds the tags of its parent event.

• Action
  Get Organization

  Shows a single organization

• Action
  Get Page

  Shows a single page

• Action
  Get Phonebank

  Shows a single phonebank

• Action
  Get Scheduled Call

  Shows a single scheduled call

• Action
  Get Scheduled Task

  Shows a single scheduled task

• Action
  Get Task Agent

  Shows a single task agent

• Action
  Get Task Assignment

  Shows a single task assignment

• Action
  Get Textbank

  Shows a single textbank

• Action
  Get Text Blast

  `is_valid` is true when the blast has an audience filter and valid content. It does not check how many people the filter matches.

• Action
  Get Text Template

  Shows a single text template

• Action
  Get User

  Shows a single user

• Action
  Get Work List

  Shows a single work list

• Action
  List Activities

  Returns activities, newest first. RSVP status history rows have actionable_type `MobilizeEventRsvp`, actionable_id set to the RSVP id, and a name that starts with `rsvp_status:`. A status change is named `rsvp_status:<from>:<to>:<channel>`. A session deletion is named `rsvp_status:<status>:session_d

• Action
  List Agent Assignments

  Lists agent assignments

• Action
  List Calls

  Retrieves all calls

• Action
  List Chapter Phone Numbers

  Lists chapter phone numbers

• Action
  List Chapters

  Retrieves all chapters

• Action
  List Custom User Properties

  Retrieves all custom user properties

• Action
  List Donation Charges

  Lists donation charges

• Action
  List Email Blasts

  `is_valid` is true when the blast has an audience filter, a sender, a subject, and content. It does not check how many people the filter matches.

• Action
  List Email Senders

  Returns a list of email senders available for the API key's scope.

• Action
  List Event Attendances

  Lists event attendances

• Action
  List Event Rsvps

  Lists event rsvps

• Action
  List Events

  Lists events accessible within the given scope. Each event in the response includes `primary_event_id` and `is_co_hosted_mirror`. For co-hosted events that appear across multiple organizations, `primary_event_id` always resolves to the original event ID, allowing you to identify that two events from

• Action
  List Event Sessions

  Lists event sessions accessible within the given scope. All filters below are optional and additive. With no filters, the list holds every session, ended sessions included, newest first. Each session row includes tags, the tags set on the session itself, and all_tags, those tags plus the tags of its

• Action
  List Organizations

  Lists organizations

• Action
  List Pages

  Lists pages

• Action
  List Phonebanks

  Lists phonebanks

• Action
  List Relationship Types

  Lists available relationship types

• Action
  List Scheduled Calls

  Lists scheduled calls

• Action
  List Scheduled Tasks

  Lists scheduled tasks

• Action
  List Task Agents

  Lists task agents

• Action
  List Task Assignments

  Lists task assignments

• Action
  List Team Members

  Lists team members

• Action
  List Textbanks

  Lists textbanks

• Action
  List Text Blasts

  `is_valid` is true when the blast has an audience filter and valid content. It does not check how many people the filter matches.

• Action
  List Texts

  Retrieves a list of texts

• Action
  List Text Templates

  Lists text templates

• Action
  List User Actions

  Lists user actions (form submissions). Can be filtered by user_id, page_id, or both.

• Action
  List User Lists

  Lists user lists

• Action
  List Users

  Retrieves a list of users

• Action
  List Work List Outcomes

  Lists recorded work list outcomes, oldest first. Outcomes are written only through the mobile app. Requires the Work Lists feature on the organization billing plan; otherwise the request returns 403.

• Action
  List Work Lists

  Lists work lists accessible within the API key scope. Requires the Work Lists feature on the organization billing plan; otherwise the request returns 403.

• Action
  Merge Users

  Merge duplicate users

• Action
  Remove Event Session Host

  Removes a user from the event session hosts. Atomic and idempotent: removing a user who is not a host returns 200.

• Action
  Replace Automation Steps

  Replaces the whole step tree with the given steps. Refused with 409 while anyone is actively enrolled, because removing steps strands people mid flow. Deactivating the automation does not end enrollments; enrolled people stay on their current step. Edit single st

• Action
  Restore Custom Property Record

  Makes an archived record active again. Returns 422 when an active record already uses the title, or when the property is not an object property.

• Action
  Search Users

  Returns the users matching an ad hoc filter, in the same shape as.

• Action
  Send Email

  Sends a single transactional email to a user. Supports Liquid templating for personalization (e.g., {{ user.first-name }}).

• Action
  Send Text

  Sends a text message

• Action
  Update Agent Assignment

  Updates an agent assignment with the specified details.

• Action
  Update Automation

  Changes name, supported_languages, communication_settings, goals, or trigger_conditions.

• Action
  Update Automation Step

  Updates one step of an automation in place.

• Action
  Update Custom Property Record

  Changes only the fields you send. Data keys you do not send keep their values. The record value does not change. Returns 422 when the property is not an object property.

• Action
  Update Event

  Changes the settings of an event. Send only the fields to change; a field that is left out keeps its value.

• Action
  Update Event Rsvp

  Updates an event rsvp with the specified details.

• Action
  Update Event Session

  Updates an event session with the specified details. Session titles are capped at 65 characters by default; pass allow_long_title=true to raise the cap to 200 characters (useful when syncing events from external platforms with longer names).

• Action
  Update Page

  Generic form pages and event pages. Changes only the keys you send; a key you leave out keeps its value.

• Action
  Update Scheduled Task

  Updates a scheduled task with the specified details.

• Action
  Update Task Assignment

  Updates a task assignment with the specified details.

• Action
  Update Team Member

  Changes the role and scope of the primary assignment. It also sets logged_in_as_id and logged_in_as_type to the new scope.

• Action
  Update Text Template

  Updates a text template with the specified details.

• Action
  Update User

  Updates a user

• Action
  Update Work List

  Updates a work list. Only the submitted keys change. The work_list_action cannot change after creation.

• Action
  Validate Automation

  Runs every check.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.